What benefits are there to working with a Medicare Agent near me vs remote/virtual?

Question

Lynn Mut · Accepted Answer

There are many benefits to working face to face and virtually with a Medicare Agent.

A local can give a more personal approach.  Local agents understand the plans available in your specific area which includes doctors, hospitals, and pharmacies.  

I personally find, that local agents are extremely more helpful and responsive for follow up issues, claim help, and have a personal knowledge of your needs based on the relationship that is built.  A local agent also understands state specific Medicaid programs and Medicare Supplement and Medicare Advantage options in your state, since these benefits vary for each state.

In recent days, working virtually has become a favorite with my clients.  Having the flexibility to meet with my clients without travel time is a plus because it gives me the option to work longer hours and across state lines in different time zones.  If convenience, flexibility, and you are used to working with computers is appealing to you, working virtually may be the right choice.  Everything that is done in person can be done virtually as well.  

If you are looking for help, please contact me.  I would be happy to review and answer questions.

Larry Dalton · Answer

Medicare agents are not supposed to solicit customers without their permission. Therefore, it is essential that you feel comfortable with your agent and trust his knowledge and efforts to provide you with the best plan, for your future, not necessarily for the moment.

Answered by Larry Dalton on March 26, 2025

Broker Licensed in OK & TX

Answered by Larry Dalton Medicare Insurance Agent

Brian Moore · Answer

As Ohio Medicare Plan, I stick to Ohio’s 88 counties because I believe local agents like me bring far more value with our deep experience in local networks and plan features—details call centers or virtual agents often miss or don’t fully grasp. I’m not licensed outside Ohio, and that’s by design; it lets me stay dialed into what matters most for my clients here. Plus, some clients prefer meeting face-to-face to build trust and get that personal touch, which I’ve seen makes a real difference.

Answered by Brian Moore on March 26, 2025

Broker Licensed in OH

Answered by Brian Moore Medicare Insurance Agent

Melonie Wood · Answer

I always recommend to clients to meet with someone in person as they are right there with the member, can answer questions, build a rapport & usually have free promotional stuff to give them

Clarence &quot;Mark&quot; Christiansen · Answer

Many people like to get to know who they are dealing with and the best way to do that is in-person. Everyone is different so as an agent, I try to be flexible. The prospect / customer "is the boss!"

Tony Capraro III · Answer

IF you like the "face to face" meetings and contact-great! In 2025 we do "virtual meetings" with many folks who live 2 or 3 hours away and it works very well for all! All depends on YOUR preferences! Let us HELP YOU!

Answered by Tony Capraro III on April 15, 2025

Agent Licensed in NH

Answered by Tony Capraro III Medicare Insurance Agent

William Lawler · Answer

Working with an agent that is near you is convenient if you need to meet him/her face-to-face. If this is not important to you, an experienced agent can do everything you need from a distance (remotely). The greatest percentage of Medicare Agents work remotely and have never met their long-time clients in-person. Working remotely saves a tremendous amount of time for both the client and the agent.

Answered by William Lawler on March 26, 2025

Broker Licensed in MO, FL, IA & 12 other states

Answered by William Lawler Medicare Insurance Agent

Dutch VanHoesen · Answer

A local broker can help you on an annual basis. He should be able to keep most of your information on a secure file in order to familiarize himself with your needs. Many people change their plans for coverage through the years. Local Brokers are more knowledgeable than someone not from the area. Many plans offer different benefits or cover niches that are not typically published.

Answered by Dutch VanHoesen on April 2, 2025

Broker Licensed in FL

Answered by Dutch VanHoesen Medicare Insurance Agent

Bill Green · Answer

Working with a local Medicare agent means you get personalized, face-to-face support from someone who truly understands the plans and providers available in your area. At Green Insurance Agency, we’ve been helping people in our community navigate Medicare since 2014, and we know how to find plans that keep your doctors and prescriptions covered. Unlike a call center, you’ll have a dedicated agent you can meet with anytime, not just during enrollment. We’re available year-round to help with billing issues, plan changes, and any questions that come up. Plus, we host in-person educational events and offer free resources like our Medicare Breakdown book to make understanding Medicare easier. When you work with a local agent, you're not just a number—you’re a neighbor.

Answered by Bill Green on March 26, 2025

Broker Licensed in FL, AL, AZ & 19 other states

Answered by Bill Green Medicare Insurance Agent

Charise Karjala · Answer

Granular market specific information is only available through a specialist that works in your community. Meeting face-to-face with your agent is an important way to assure yourself that you were getting specific, relevant, verified and accurate information regarding your network of hospitals, doctors, facilities, and prescription drug delivery systems

Furthermore, your agent can get to know you, personally, and thereby understand your needs more thoroughly than a phone call or a Zoom call.

Michael Andrews · Answer

Local agents tend to be more familiar with their state's doctor and hospital networks which can be very helpful when reviewing Medicare plan options.

Marsha Reiniers · Answer

I offer a personalized consultation so we can design your health plan to meet your specific needs. I don't rush you to make a decision - you make your decision only after reviewing all your options, whether it be a Medicare Supplement plan or a Medicare Advantage plan. And once you become my client, I stay I stay in touch, following up to make sure you have your ID Card and understand how to access your benefits. And when Annual Enrollment starts in the fall, I reach out to you so we can review your plan, and we can make adjustments as needed each year.

Answered by Marsha Reiniers on March 26, 2025

Agent Licensed in FL, GA, NC, PA, SC & VA

Answered by Marsha Reiniers Medicare Insurance Agent

Vincent Esposito · Answer

I feel working with a local agent is smilar to supporting your local community. The local agent will be most likely aware of any upcoming changes in it's local market place.

Shawn Brown · Answer

A better understanding of local plans and physician networks. More importantly, a local broker has more accountability. If they make a mistake or give bad information, you know where to find them.

John Stagner · Answer

The biggest benefit is that a local broker understands the networks and medical providers much better. I’ve had many clients come to me who were put on a plan not accepted by the local hospital and they’ve found that out the hard way. 

It has also been my experience that many remote agents aren’t as eager to encourage clients to call them if they have an issue. We local brokers must do everything in our power to maintain great relationships and provide service after the sale. Word of mouth matters - especially in a small town.

Renee Brown · Answer

Working with a local Medicare agent offers personalized, face-to-face interactions, which can enhance communication and trust. They often have in-depth knowledge of local healthcare providers and plans that fit your community's unique needs. In contrast, remote or virtual agents provide convenience and flexibility, allowing you to connect from home and access a wider range of options. Ultimately, the choice depends on your preference for personal interaction versus convenience.

Answered by Sean Davis on March 26, 2025

Broker Licensed in NY, LA, MD & 6 other states

Answered by Sean Davis Medicare Insurance Agent

Kathryn Zekas · Answer

A LOCAL Medicare Agent knows the area and specializes in the plans in that area. More importantly, we also learn the NETWORKS, meaning, we know which plans work best with which doctors or networks you prefer if you are considering a Medicare Advantage Plan. It happens all of the time where a non local agent "sells" a plan based on benefits and puts someone on a plan that doesn't work for them and is very hard to use. I don't ever want that happening to anyone I am helping. If you're going with a Medicare plan that has networks, lets find the best plan that is going to work for YOU!

Answered by Kathryn Zekas on May 7, 2025

Broker Licensed in FL

Answered by Kathryn Zekas Medicare Insurance Agent

Don Hudson · Answer

The best part of working with a local broker is you can build a relationship that can last a lifetime. Personalized attention is very important when it comes to your healthcare needs. If you are unable to drive to meet your broker they can come to you.

Answered by Don Hudson on March 26, 2025

Broker Licensed in FL

Answered by Don Hudson Medicare Insurance Agent

Shane and Tammy Carpenter · Answer

Local, in-person brokers are not "fly by night" call center agents that you will never be able to access after the enrollment. We are here for the follow-ups, questions and support that is often needed. We also, provide ongoing re-evaluation of your plans annually to ensure that you are continuing on with the plans that best meet your needs. Finally, we are LOCAL. This means that we are the most familiar with the plans that are offered in the area and are better equipped to find a plan that is more tailored to your needs.

Answered by Shane and Tammy Carpenter on March 23, 2025

Broker Licensed in OK, AR, FL & 5 other states

Answered by Shane and Tammy Carpenter Medicare Insurance Agent

Jonathan Potter · Answer

All agents local and remote can look up a doctor or medications for you. The real value in seeing a local agent is that they know the local networks of doctors and dentists that take the plan and a good agent can make recommendations because they have actual relationships with local physicians. 

It’s also nice to have someone that can drop off books and information to your home if they are close enough.

Randall Taylor · Answer

Remote agents tend to have many more clients than local. Most do a good job. Even so, it's just business for them. Being local, I take a keen interest in the well-being of my clients all the time. My clients can call/text me anytime and they know that I'm going to quickly answer and address their concerns because I truly do care.

Answered by Randall Taylor on March 25, 2025

Broker Licensed in TX, MI & WI

Answered by Randall Taylor Medicare Insurance Agent

Esther Miller · Answer

I have 10 years experience and also know the local hospitals, clinics and providers in Washinton State. I'm also here locally to answer your questions about your policy throughout the year.

Sherah Beasley · Answer

Many times a face to face sit down conversation can clear up all the questions quicker and easier than a phone call. We want all our clients to know we will be here for you! Drop in and say Hi, or set up an appointment to review your coverages and benefits!

Answered by Sherah Beasley on March 26, 2025

Broker Licensed in TX

Answered by Sherah Beasley Medicare Insurance Agent

Frank Souk · Answer

Working with an agent that is local can often prove to be very helpful, as that agent often times has a great lay of the land regarding Hospital Networks, DME locations, and Network Providers.

Greg Milliser · Answer

People have always told me the reason they like to work with someone local or nearby is that they can see sit down with someone face to face and build a relationship with their agent. It’s good to be able to find solutions and do business with someone who can be with you whenever needed. Another great thing about it is when there are times that paperwork of documents are needed there is a much quicker turnaround rather than having to wait on the mail or find digital solutions that not all seniors have access to.

Answered by Greg Milliser on April 21, 2025

Broker Licensed in MO, AR, IN, KS, OH & OK

Answered by Greg Milliser Medicare Insurance Agent

Robert Fracchia · Answer

Be able to observe the professionalism of the agent and his listening skills,making good recommendations

Keaton Lewis · Answer

You can have an agent assist you from all over the country. However, they may not be contracted with all the carriers available to you, and more importantly they don't know or understand the nuances of your specific area. They only look to sell you what they can work with, not always what's in your best interest.

Answered by Keaton Lewis on March 26, 2025

Broker Licensed in ID, AZ, CA & 11 other states

Answered by Keaton Lewis Medicare Insurance Agent

Jose Solis-Flores · Answer

Want results, not just promises? We deliver. For 25+ years, we've been focused on securing the best possible outcomes for our clients, leveraging our extensive network of healthcare providers to find the perfect fit for your specific needs. Forget cookie-cutter solutions; we're all about personalized strategies that maximize your financial security and healthcare access. Let us put our experience to work for you—you deserve the best, and we'll make sure you get it.

Answered by Jose Solis-Flores on March 26, 2025

Agent Licensed in OH, CA, IN & 5 other states

Answered by Jose Solis-Flores Medicare Insurance Agent

Deborah Lee · Answer

Agents from your area have a better understanding of the plans in your county/zip code and will be able to find the plans that are the best fit for you.

Jim Neil · Answer

When you use a local agent like me, I have access to all of the local products. In comparison using a virtual/remote agent that may be out of state or in a call center, typically those people only have the national carrier brands and not all of the local carriers. Also, you'd be supporting a local small business in the same community that truly cares about a long-term relationship with clients and not just a one and done type of scenario where a call center typically doesn't have very comprehensive customer service for the longevity of the relationship.

Answered by Jim Neil on March 26, 2025

Agent Licensed in MI, AL, AR & 31 other states

Answered by Jim Neil Medicare Insurance Agent

Jeff Christiansen · Answer

As an independent agent I am required each year to re-certify with Medicare and each of the insurance companies I represent, in order to offer their plans and benefits to Medicare eligible individuals. You never pay me extra for the service I provide. The insurance companies pay me when I help you sign up for their insurance plan.

A local agent who is familiar with the many plan options, networks, Dr's, clinics, hospitals, and other providers locally is at an advantage over somebody who calls you from a call center somewhere across the USA, or beyond. Another advantage with me as your agent is that I'm also on Medicare. I look for the same services and benefits that you do. I study and know the providers for the many Medicare services and benefits in the same area where you're living and using services.

It might also be helpful for you to know that Medicare has strict regulations about how we as independent agents can contact you, the beneficiary. We're not allowed to "Cold Call". In order to help you with your questions about Medicare, you need to make the initial contact and request information. The biggest complaint I have from my customers is about the numerous calls they get (daily) from ambitious agents (usually in large Call Centers) trying to persuade them to switch plans. I'm always happy to help you, your family, and your friends and neighbors get the help you need for your health insurance questions. I only help those who contact me via Medicare Agents Hub, or have been referred to my by my clients.

You can contact me at 801-550-1800 to answer questions that you have about how Medicare services and benefits that will work for you in your area.

Jim Herro · Answer

If by remote/virtual you mean that the agent is out of state or out of the community that you live in the benefit of working with an agent near you is that they have a presence in the community and more incentive to perform at a higher level. 

My suggestion is to work with an agent near you that focuses on educating you so that you can make informed decisions and controls the size of their agency so that they are available with a more attentive, Hands-On approach.

Michael Denniston · Answer

An agent in the area should know all the plans available in that area, pros and cons. However virtual appointments are good to with an experienced agent that is an independent broker.

Ronnie Rosenberg · Answer

There's no obvious benefit to working with an agent near you, as opposed to remotely.  The real benefit to working with a specific agent is that if you have questions, you have a one-stop shop for answers, or help with errors.  
Although most of my work is remote, I am always there for my clients and have spent countless hours in 3-way calls to straighten out issues.  When you enroll with me, I am there for you.  If you were to enroll using a call center, you wouldn't have a dedicated agent if you needed assistance.

David Didier · Answer

Hello, 

I'm a people person, (I have years of experience in this Medicare journey). 

I can help you to find the right solution to all the situations that might come up.

I travel to many people's homes to give that personal experience needed.

Just call me, I'm Local!  I can help! :)

Robert Krauthamer · Answer

While Medicare is a federal program, the rules and prices for Medicare Supplement programs vary from state to state. As an insurance agent that only works with residents of Washington State, I am very familiar with the rules that apply to you. In addition, Medicare Advantage plans vary by county, so my local knowledge is extremely helpful.

Answered by Robert Krauthamer on March 26, 2025

Agent Licensed in WA

Answered by Robert Krauthamer Medicare Insurance Agent

Jeffrey Fraas · Answer

The benefits are that a more personal touch can be given by actually meeting face to face and knowing that each person is familiar with local Medicare plans that are available. There is a sense of safe and secure communication with the consumer, stronger trust is established.

Answered by Jeffrey Fraas on March 26, 2025

Agent Licensed in TN, KY, MO & TX

Answered by Jeffrey Fraas Medicare Insurance Agent

Kenneth Mahaffy · Answer

Local agents can offer a more personalized experience based on individual needs, while offering face to face interaction.
 Local agents are also more familiar with the regional network coverage. 
Local agents offer ongoing support and can help with any questions regarding billing, claims and any other concerns individuals may have.

Kristy Hicks · Answer

A local Medicare agent offers personalized, face-to-face support, understands your community and networks, and can guide you to local programs and resources that fit your needs.

Richard Moreno · Answer

You will have a agent that is local and will know most of that plans that will fit the client. I wil take the time to know you personally and help with any needs or questions that will come up. I will be your advocate.

Answered by Richard Moreno on March 25, 2025

Broker Licensed in TX

Answered by Richard Moreno Medicare Insurance Agent

Joerg Bernhard · Answer

Client has the ability to schedule an in-person, no obligation consultation to visualize and receive objective information about all the coverage that is available through different insurance companies. 
 Client has a direct first contact information, including cell # to receive assistance with questions.

Jamie Baumeister · Answer

A local agent will have a better understanding of the doctors and facilities in the area. This is important as to know which Medicare plans these providers are in-network with. Local agents should also be easier to get a hold of in the future if you were to have any further questions and need help.

Answered by Jamie Baumeister on March 26, 2025

Broker Licensed in FL, AZ, GA & 13 other states

Answered by Jamie Baumeister Medicare Insurance Agent

Jamon White · Answer

A locally licensed agent is critical to your Medicare plan. The insurance companies create their plans based on county and zip code. A call center in another state will not be able to really understand your area.

Answered by Jamon White on March 26, 2025

Broker Licensed in TX, AZ, CO & 8 other states

Answered by Jamon White Medicare Insurance Agent

Amie Gohn · Answer

Local agents can navigate the complexities of Medicare in your area, helping you understand your options and make informed decisions.

Local agents can tailor plans to your specific needs and circumstances, conducting personalized annual reviews to assess changes and recommend the best course of action in your area.

Local agents can advocate on your behalf with insurance carriers if you have issues with coverage or claims.

Norman Smith · Answer

Well, meeting together is always a more personal feel. You get to know your agent better than meeting through a Zoom or Teams meeting. Also, I come to your home personally to assist each year with the Part D, which can change yearly. In doing so we also stay on top of the changes in your life and adjustments to your needs that may have also changed!

Answered by Norman Smith on March 30, 2025

Agent Licensed in FL & PA

Answered by Norman Smith Medicare Insurance Agent

Diana Garner · Answer

Working with a local agent/broker gives you a more personalized approach. They provide support for issues you experience, offer face-to-face relationships, and are most likely more knowledgeable about plans in your area.

Answered by Diana Garner on May 2, 2025

Broker Licensed in KY, FL, IN, OH & TN

Answered by Diana Garner Medicare Insurance Agent

Michael Pyers · Answer

None- We are always a phone call away. We have regular business hours and over 20 years of experience in the Health Insurance industry. We interview you to determine what type of insurance you plan is in your best interest.

Answered by Michael Pyers on March 26, 2025

Broker Licensed in OH & MI

Answered by Michael Pyers Medicare Insurance Agent

John L Herman Jr · Answer

Every State has different rules, different programs, and different Insurance Carriers…and a local Licensed Broker has the knowledge about all of them.  Also, being able to call on a neighbor gives you peace of mind that they would be more readily available for questions.

A Local Independent Broker becomes an “expert” on the local rules.  And remember, a Local Independent Broker NEVER charges a fee for their service to the client.

Steve Houchens · Answer

It’s always better and more convenient to work with someone local that you can get to know and trust that will sit down one on one and explain things with you. You can work with someone virtually but at least for me I like a more personal relationship with my client

Answered by Steve Houchens on April 2, 2025

Agent Licensed in KY & TN

Answered by Steve Houchens Medicare Insurance Agent

Aaron Solomon · Answer

I feel that working with me in person does the following things:

You get a person to answer your questions. I will take the time to explain each plan.

We work together to bring your information to the right solution for you.

I will help you take advantage of extra benefits. I will help you find your network vendors.

I am there to answer any questions, Finally, /i will be in contact multiply times during thre

year to see if yiu need any help.  I will review your plan  during AEP. We will discuss if your 

plan is this the right one for you.

Shelly Hefley · Answer

The benefits of a local agent is to have someone who knows the trends with your state or town particularly. I refer my clients to providers I know will help them and take good care of them. I get to know my clients on a personal level. Virtual agents only know what the computer tells them.

Answered by Shelly Hefley on March 26, 2025

Broker Licensed in IN, AL, IL, KY & TN

Answered by Shelly Hefley Medicare Insurance Agent

Sean Davis · Answer

Working with a local Medicare agent offers personalized, face-to-face interactions, which can enhance communication and trust. They often have in-depth knowledge of local healthcare providers and plans that fit your community's unique needs. In contrast, remote or virtual agents provide convenience and flexibility, allowing you to connect from home and access a wider range of options. Ultimately, the choice depends on your preference for personal interaction versus convenience.

Answered by Sean Davis on March 26, 2025

Broker Licensed in NY, LA, MD & 6 other states

Joseph Peck · Answer

When working with an agent face to face, its more personalized to you. I make sure that we find the plans that are specific to your needs, also you can see i am a real person and i am close by for any questions or concerns that may arise. I let my clients know that i will be their 1-800 number if needed.

Answered by Joseph Peck on March 26, 2025

Agent Licensed in MI, AL, KS & TN

Answered by Joseph Peck Medicare Insurance Agent

Paul Dzierzanowski · Answer

You can speak to a real person with expertise, who lives and cares about their neighbors, in our community.
The opportunity to see your agent face to face, with no frustrating 800 number phone trees and recordings.

Valentina Gatewood · Answer

Benefits of working with an agent in person is we have an office, we work full time, and go above and beyond to assist.

Christopher Orr · Answer

Local brokers know the networks better and you have someone you can depend on to help you with any changes and plan swaps if needed because of a doctor or prescription changes that you can reach

David Koller · Answer

Local Medicare agents know the plans and how they work in the area with local providers and facilities. We can tell you the plans our clients like best. You can also look at our google reviews and best of all...it costs you nothing but saves you alot.

Answered by David Koller on March 26, 2025

Broker Licensed in UT, ID & NV

Answered by David Koller Medicare Insurance Agent

Frank Woerner · Answer

1. Build an ongoing relationship locally.
2. We can meet in person if desired.
3. Service available with the same person after the sale.

Michele Vina · Answer

Because Medicare is complicated, I find most people understand better having an in person conversation and seeing their options right in front of them.

Don Golding · Answer

Local agents, especially independent brokers, have in-depth knowledge of plans and networks in your area. Additionally, face-to-face communication is the most complete form of communication. This combination of "presence" and local knowledge helps beneficiaries find a plan suited to their specific needs.

Answered by Don Golding on March 26, 2025

Broker Licensed in TX, AL, AR & 5 other states

Answered by Don Golding Medicare Insurance Agent

Brenda Trejos · Answer

There are so many benefits to working with an Agent/Broker... 
Firstly, these individuals are licensed and certified individuals that help others as their livelihood. This is their business and they are part of your communities. 
Secondly, independent Agents don't charge you to help you as they are compensated (commission-based) through the several Insurance Companies they represent and its at no additional cost to you.  As Broker's they represent many Companies so you have have comparisons and YOU choose which Company is best for you.  We work for you, not the Insurance Companies.
Additionally you have a direct person to work with and not just an 800#.  Your Agent is available year around and usually available in person, over the phone or virtually.

Karen Marriner · Answer

The biggest advantage to working with a local agent is that agents keep up-to-date on the medical groups in your area and which plans the groups contract with. This is particularly important if you’re looking for a Medicare Advantage plan and you have specific medical providers you want to see.

Answered by Karen Marriner on March 26, 2025

Agent Licensed in CA

Answered by Karen Marriner Medicare Insurance Agent

Mindy Foran · Answer

When you meet with an agent in person you feel more comfortable to ask more questions.   You are able to have hands on material to go over and take home to study in your free time.

Meeting your agent gives you a better feel of their personality and how they would handle your account if they were to become your agent.  Your conversations are more lengthy because you do not feel rushed as may on the phone.

Dorothy Lam · Answer

Many of my clients tell me they enjoy seeing an agent in person. They feel communication is easier face to face. I have the flexibility to provide resources in paper form or electronically while a client is sitting in my office. There is something about having an in-person encounter that builds trust and assurance that is not quite the same as a virtual encounter. Meeting in person adds a lot to the business transaction.

Answered by Dorothy Lam on March 26, 2025

Agent Licensed in IL, IA & IN

Answered by Dorothy Lam Medicare Insurance Agent

Steven Maicus II · Answer

Working with a local Medicare agent is personal and gives you the ability to build a lasting relationship..  You gain a " Go To " resource helping you navigate your Medicare needs.

Frank Pfister · Answer

As a local agent, I'm well-versed in our community's healthcare system, including hospitals, doctors, and pharmacies. And I'm readily available for any Medicare questions or assistance.

Clare Burley · Answer

I love getting to know my clients, hear their stories, and of course help guide them through what can often be a confusing topic--Medicare! I really enjoy being able to help them navigate their benefits and save them time and frustration. Having an understanding of your benefits is empowering and can save you a lot of money in the long run.

Answered by Clare Burley on March 26, 2025

Broker Licensed in CO, ID, KS & 6 other states

Answered by Clare Burley Medicare Insurance Agent

Marcy Bulliner · Answer

Working with a comprehensive retirement planner means you have one stop for all your retirement questions. I am able to tailor your plans with your needs. Meeting a local planner lets you plan for short term and long term needs in your retirement.

Answered by Marcy Bulliner on March 26, 2025

Agent Licensed in MI, IN, MO, SC & TX

Answered by Marcy Bulliner Medicare Insurance Agent

Rebecca Bilbrey · Answer

The biggest benefit of working with a local agent is that you can see the agent face-to-face in their office or in your home. And if you are not tech savvy, the local agent can have you sign required documents in paper format rather than e-signing.

Answered by Rebecca Bilbrey on April 16, 2025

Broker Licensed in TX, AL, CO & 6 other states

Answered by Rebecca Bilbrey Medicare Insurance Agent

Michael Young · Answer

The biggest advantage to using a local agent is market knowledge. Having an understanding of which medical facilities work with certain types of insurance ensures you enroll in the correct type of coverage. This is especially true with Medicare Advantage Policies. 

The second reason to use a local agent is their expertise of providers in the area. An agent can make recommendations of the best providers that they commonly work with or hear positive feedback about. A local agent can act as a navigator and direct you where you need to go in the same way you may ask for recommendations for the best auto body shop or Realtor

Michelle Schaefer · Answer

A local agent knows which policies are a good fit for your local area. Sometimes people want a Supplement plan that includes wellness benefits such as a gym membership, and an agent will be aware of which policies cover popular local facilities. A local agent will also keep in touch with you prior to annual enrollment to see if there are any changes that need to be made on your policy. An agent might also help you with setting up an online Social Security account, with applying for Medicare A and/or B, and setting up Medicare billing. Best of all, it costs nothing for you to work with a local Medicare agent!

Answered by Michelle Schaefer on March 25, 2025

Broker Licensed in OK & TX

Answered by Michelle Schaefer Medicare Insurance Agent

Jan Breheny · Answer

A local agent knows the plans in their area.  They work closely with the Insurance companies, and understand the details of the local plans.  The benfit to a client is their knowledge and expertise.

Susan Tate · Answer

Having a local agent is a plus. You will have a direct contact with someone to help you with any issues that you may come across. It is also helpful because of the local knowledge of the plans, facilities, and providers.

Answered by Susan Tate on March 26, 2025

Agent Licensed in FL

Answered by Susan Tate Medicare Insurance Agent

Tom New · Answer

Personal care with a honest agent.
I also represent several companies so I can shop the market. I have 25 years of experience.

Stephanie Snakovsky · Answer

A good Medicare agent will take your personal preferences, financial situation and health conditions into account and recommend a plan tailored to your needs. A local agent will be available for your questions throughout the year and long-term amid the life changes. It is a relationship not a one-time sale.

Answered by Stephanie Snakovsky on March 26, 2025

Agent Licensed in OH, FL, IN & MI, NJ, NV & TN

Answered by Stephanie Snakovsky Medicare Insurance Agent

Alan Gudis · Answer

Some people are not confident discussing their Medicare via phone or virtually. Technology can be a stumbling block. Working face-to-face allows the agent to look you in the eye and should be able to tell that you are or are not understanding what is being said. It develops trust.

Answered by Alan Gudis on March 26, 2025

Broker Licensed in NJ, AZ, DE, FL & PA

Answered by Alan Gudis Medicare Insurance Agent

Charlie Brown · Answer

Our clients find it beneficial to have the ability to come to our office and ask questions in person. Sometimes it is easier to explain a Medicare issue when you can point to your questions on paper. Also many client have difficulty hearing on the telephone.

Answered by Charlie Brown on March 26, 2025

Broker Licensed in MO, AR, MS & TN

Answered by Charlie Brown Medicare Insurance Agent

Steve Brauer · Answer

The benefit of having a LOCAL broker is that they are (hopefully) experts at the local market and know the nuances of your area. In the Phoenix area, you also want to find an agent that is not a "snowbird"....meaning they leave for the summer to a cooler place. The reason is that your access to that agent will be severely reduced during the summer months when you may need to meet with them or need their help. Also.....you REALLY should hire a Medicare Adviser that ONLY does Medicare, because....you can't be an expert at everything. There's just not enough hours in the day.

Answered by Steve Brauer on May 7, 2025

Broker Licensed in AZ & CA

Answered by Steve Brauer Medicare Insurance Agent

Vachik Chakhbazian · Answer

virtual agents can provide convenience and potentially broader coverage options, allowing you to compare plans from multiple companies.

David Christian · Answer

You may find that the Medicare Agent that is remote/virtual is actually near you.  I would say on a case by case basis having a local agent may be better for find a particular doctor if you don't have one, but reality is we are all able to look up, evaluate and compare the plan benefits for areas we are licensed in for the plans we are contracted for.

Kris Neupauer · Answer

Ultimately, the right choice depends on your personal preferences, your level of comfort with technology, and how hands-on you want your Medicare agent to be in guiding you through the process. In my opinion, local is the one that gets the nod since they know your communities.

Edward Cavelli · Answer

You get a personal experience with someone who truly cares about you, you are not just a phone number and name.
I follow up with you every year to make sure you are set up and safe from unnecessary copays in the following year.

Sophia Davis · Answer

Community knowledge and engagement! Having a local agent gives you access to in-person training they may offer, as well as, increased knowledge of the providers and programs close to home.

Adriane Williams · Answer

There is no difference. All agents are licensed by the state/country. Most are remote since Covid for the safety of the client and themselves.

Hollie Hittner · Answer

A Local agent will have more experience as to what is happening with different Medicare plans in the area. They will also have client experience in your area.

Phyllis Dixon · Answer

Agents in the local/region have more knowledge about resources in the area that support the client's needs.
Meeting face to face in the agents office, in a local venue or in the client's home have a personal connection that builds trust.

Lori Gobep · Answer

Working with a local Medicare Agent provides personalized service, ongoing service and agents have expertise and familiarity with plans in your area. Plan options are recommended based on your needs.   Consultations are provided at no cost or obligation, and appointments are usually face to face.  Local agents build relationships, educate, assist and respond to a beneficiary's needs throughout the entire process.

Chris Ha · Answer

The Benefits to working with Medicare Agent is get real support like answer any questions you may have , fill out any paperwork for you , is much better than remote / virtual

Carol Thompson · Answer

Well if the agent is near you then you can meet them In person rather than remote/virtual. 

I do both as I’m licensed in multiple states and attain referrals or recommendations.

LeeAnn Miller · Answer

Working with me as your local agent, I am available to answer questions right away.  Also, I love getting know my clients and build solid relationships!