What role do you think technology will play in the future of Medicare?

Question

Luis Daza · Accepted Answer

Advancements in technology are poised to transform Medicare in the coming years. Telemedicine, which saw explosive growth during the COVID-19 pandemic, is likely to become a permanent fixture in Medicare’s coverage. Other technological innovations, such as artificial intelligence (AI) and wearable devices, have the potential to improve care delivery and outcomes. However, integrating these technologies into Medicare will require addressing challenges such as data privacy, reimbursement policies, and ensuring equitable access for all beneficiaries.

Answered by Luis Daza on February 11, 2025

Agent Licensed in FL, CA, CO & 8 other states

Answered by Luis Daza Medicare Insurance Agent

Larry Dalton · Answer

AI programs are becoming very popular in the Medicare and healthcare system. We are in changing times with the Medicare system, and the future is in the hands of our leaders in Washington, DC as to outcome of our Medicare will flow.

Answered by Larry Dalton on March 26, 2025

Broker Licensed in OK & TX

Answered by Larry Dalton Medicare Insurance Agent

Brian Moore · Answer

As a Medicare expert, I believe technology will simplify processes like enrollment and plan selection, but I’m genuinely concerned that AI could soon replicate the expertise I offer clients. My biggest fear is that within a decade, it might crunch numbers and match plans better than I can, cutting into the personal guidance I provide. I just hope there’s still room for the human judgment and connection I bring to the table.

Answered by Brian Moore on March 26, 2025

Broker Licensed in OH

Answered by Brian Moore Medicare Insurance Agent

Melonie Wood · Answer

As technology continues to advance, it will always be a valuable tool, such as submitting enrollments on line, checking provider networks, formularies, ......

Joseph Bachmeier · Answer

Technology has already had a hand in Medicare insurance. There are certain carriers who do their underwriting online immediately after I complete their application. We have seen more signs of the technology being used every year.

Answered by Joseph Bachmeier on March 30, 2025

Agent Licensed in PA, DE, FL & MD, NC, NJ & SC

Answered by Joseph Bachmeier Medicare Insurance Agent

Christopher Boyd · Answer

Enhanced coding and billing.
Better diagnostic opportunities to diagnose cancers and other illness sooner, allowing potential lower costs treatments and better survivability. 
Less Medicare Fraud, Waste, and Abuse
Better communication from primary care to specialists to ensure unnecessary tests or procedures are not conducted.

Vincent Esposito · Answer

I believe it will allow seniors that are turning 65 soon better access on plan designs and agents that they can contact. Please keep in mind some seniors are not tech savy and still want that kitchen table appoitment.

Answered by Vincent Esposito on March 26, 2025

Broker Licensed in NY, FL & NJ

Answered by Vincent Esposito Medicare Insurance Agent

Mark Maliwauki · Answer

It has the opportunity to change it dramatically. AI integration, getting rid of fraud and waste once and for all will allow Medicare benefits to truly change lives.

Jolynn Allen · Answer

Technology allows me to narrow a client down from 13 carriers and 129 plans to a couple of options just by entering in doctors, prescriptions and benefits. That allows me to then look at the handful of viable options and use my knowledge to find the right option for that client. As someone who trains medicare agents, I appreciate the technology allowing us the ability to present all options, look at multiple carriers all at once and sort plans by individual benefits. My agents that use the technology available to them are better agents for it. I do not feel it is a replacement for a competent agent as there are limits to the tools, but it lets great agents do their job better, faster and more accurately.

Answered by Jolynn Allen on March 25, 2025

Agent Licensed in CO

Answered by Jolynn Allen Medicare Insurance Agent

Gregg Matheny · Answer

I’ve been in this long enough that when I started out, I was filling out applications on paper and faxing them into carriers. I’ve seen the rise of technology in the Medicare world, and it sure does possess a learning curve. Once you’ve got that learning curve down, technology becomes crucial to everything but the benefit is that things happen so much faster now. 
Brokers can see formularies and provider directories with the click of a few buttons, 
Beneficiaries can get answers really Fast, Claims can be seen almost instantaneously, and premiums get paid with never having to write a check. Technology has made things easier in the Medicare realm. I think overtime technology is going to be more and more crucial To the daily workings of Medicare .

Leslie Helene Sussman · Answer

The future of technology and AI will play a distinct role in the future. 

 Insurance carriers are already finding a way to streamline the enrollment process and cut out Brokers.   

Medicare is complex and so many choices of carriers having a broker is critical for reviewing plan choices and I consider myself an advocate to my members with helping on state resources, billing issues and more.    

Having personalized service will always be valuable. 

There is NO cost to have a broker.

Steve Houchens · Answer

From an agent or broker stand point it has made enrollment much easier and quicker with electronic enrollments and makes it harder to make mistakes on applications and also much easier to do comparisons between plans as you can compare plans side by side

Answered by Steve Houchens on April 2, 2025

Agent Licensed in KY & TN

Answered by Steve Houchens Medicare Insurance Agent

Norman Smith · Answer

Technology changes in the World are constantly having an effect on how costs play out, how treatments and prescriptions are delivered, and how information passes through from one station to another. So naturally, the costs of working with AI will affect the speed of treatments and services, how our Healthcare professionals can react to each other and the patients, and the overall pricing to the end user. 
I believe how it affects the overall Healthcare Field is directly related to how it will then affect Medicare. Ultimately, what is wanted is for all things is to use AI to generate speed, accuracy, and costs.

Steven Bleicher · Answer

Based on the innovations in the digital world, this existential question will constantly be asked since not only will Medicare itself continually change but so will AI be teaching people in a more simplified way.

Answered by Steven Bleicher on March 25, 2025

Broker Licensed in AZ

Answered by Steven Bleicher Medicare Insurance Agent

Julie Joyce · Answer

Faster turn around times!  With Social Security having a website, really makes the process not as stressful.

Gretchen Morris · Answer

We already see it in texting for signatures, shopping for plans, sharing plan change information and much much more.

Mitchell Jerome · Answer

I don't believe AI will replace agents wisdom and years of experience...most people want to talk to a human being not a computer.

Ami Fouts · Answer

I don't think it will as most people need to speak to a broker to know the ins and outs of each plan, and what works best. Having a broker is a personal relationship, and we're here to help, and resolve any issues the client may be having.

Answered by Ami Fouts on March 27, 2025

Broker Licensed in NH & ME

Answered by Ami Fouts Medicare Insurance Agent

Rob Davies · Answer

AI will get smarter and agents will adapt it quickly. Right now many agents use "bots" to answer text messages and some are actually using it to call leads and book appointments. Using it to help with office tasks and help write articles is great. Call centers and Insurance companies using it to replace people will be the downside.

Answered by Rob Davies on March 8, 2025

Broker Licensed in WI, AZ, FL & 9 other states

Answered by Rob Davies Medicare Insurance Agent

Brian Krantz · Answer

Technology might make comparing plans and enrolling easier, but at the end of the day, Medicare is a service business. People still need a human to guide them — especially when their health and finances are on the line.

Answered by Brian Krantz on March 25, 2025

Broker Licensed in NY, AK, AL & 48 other states

Answered by Brian Krantz Medicare Insurance Agent

Aisha Saleem · Answer

A.I and algorithms can be used to help direct coverage needs. The use of technology helps in ensuring correct coverage.

What role do you think technology will play in the future of Medicare?

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What role do you think technology will play in the future of Medicare?

Agents: Share Your Expertise

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Agent Locator

Medicare Agents HubA non-government resource website

Medicare Agents Hub
A non-government resource website