Dorothy Lam, Medicare Insurance Agent
Dorothy Lam
American Senior Benefits
Medicare Agent Licensed in IL, IA and IN
Contact Details
-
Location
Galesburg, IL
-
Phone
-
Schedule An Appointment
About Me
Hey there, my name is Dorothy Lam, and I am your local Medicare advisor and agent. I specialize in Medicare and am devoted to helping you find the best plan that matches your specific needs and financial situation. I will take care of the daunting task of comparing plans from well-known national and local companies for you. Even better, my services are completely free! Contact me today to explore your Medicare options, and be sure to mention that you found me on Medicare Agents Hub!
Directions to My Office
Q&A with Dorothy Lam
What benefits are there to working with a Medicare Agent near me vs remote/virtual?
Answer: Many of my clients tell me they enjoy seeing an agent in person. They feel communication is easier face to face. I have the flexibility to provide resources in paper form or electronically while a client is sitting in my office. There is something about having an in-person encounter that builds trust and assurance that is not quite the same as a virtual encounter. Meeting in person adds a lot to the business transaction.
How do you educate clients who are completely new to Medicare?
Answer: I use the chart that appears in the Medicare and You Handbook, which outlines in an easy-to-understand way, the option people have when going on Medicare. This chart gives me the chance to emphasize that I can provide insurance solutions for all these options. I consider myself a "one-stop-shop" for Medicare plans. I can also explain the other government program that operate alongside Medicare and encourage clients to enroll in these programs. There are a lot of moving pieces to enrolling in Medicare and the chart helps to put all the pieces together. This chart can be found on page 10 of the 2025 Medicare and You Handbook, which is mailed to all Medicare members annually.