I lost my Medicare Card. What do I do?

Question

Nydia Flores · Accepted Answer

Hello 
You can go to SSA.org, create an account or login, and request a replacement card. 
You can also make an appointment to visit your local SSA office in person to request a replacement card. 
You should receive it within 5 to 14 business days. 

Thank you
Nydia Flores

William Lawler · Answer

This answer is provided in a video format. Watch the agent's video response here: https://medicareagentshub.com/questions/i-lost-my-medicare-card-what-do-i-do#william-lawler

Ben Washington · Answer

I lost my Medicare Card. What do I do? you can go to medicare.gov or call 1-800-MEDICARE to report card a lost card and get a replacement

Voss Speros · Answer

This answer is provided in a video format. Watch the agent's video response here: https://medicareagentshub.com/questions/i-lost-my-medicare-card-what-do-i-do#voss-speros

Paul Potter · Answer

So glad you asked! One of the most underused tools in Medicare is your own account on Medicare.gov. It has tons of information for you AND you can request a new card from this site. Please make sure to set up your Medicare.gov account.

Answered by Paul Potter on June 5, 2025

Broker Licensed in FL

Answered by Paul Potter Medicare Insurance Agent

Alondra Arce · Answer

If you lost your Medicare card, don’t worry! Just go to Medicare.gov, log into your account, and you can request a new one. Or you can call 1-800-MEDICARE and they’ll send you a new card. Easy!

***Medicare Melanie*** · Answer

If you've lost your Medicare card, you have many options to get another one. Our team encourages clients to call us first, so we can cut through the red tape, however, the easiest way is typically to sign up for an account on Medicare.gov and there will be an option to order your new card.

Answered by ***Medicare Melanie*** on May 9, 2025

Broker Licensed in FL & GA

Answered by ***Medicare Melanie*** Medicare Insurance Agent

Sandy Johnson · Answer

You can call the Social Security Administration and request a replacement card. Or, if you have set up an online account on Social Security Administration site, you can request the replacement yourself.

Answered by Sandy Johnson on June 23, 2025

Broker Licensed in LA, AL, AR & 11 other states

Answered by Sandy Johnson Medicare Insurance Agent

John Evans · Answer

Call or visit your local Social Security office to request a new card or if you have an account on Medicare.gov you can print a new card there

Timothy Brown · Answer

Call Medicare at 1 (800) 633-4227 to order a new card. It takes about 4 weeks to get a new one but you can also ask them to provide your Medicare ID over the phone if you need it right away. Last thing. Medicare is open 24/7 so my advice is to call them off hours to get a faster response.

Answered by Timothy Brown on May 26, 2025

Broker Licensed in PA, CT, DE & 15 other states

Answered by Timothy Brown Medicare Insurance Agent

Steven Lovell · Answer

You can print a copy from your MyMedicare.gov account.  You can also request a physical card to be mailed to your address on file by calling Medicare, or visit your local Social Security office.

DeeDee Whitlock · Answer

you can call 1-800-772-1213 and ask for a replacement Medicare card or log on to your MyMedicare.gov account & order one through there

Frank Woerner · Answer

To receive a new Medicare card (if lost), contact your local Social Security office or call 1-800-8772-1213. Or you may apply for a new card through www.Medicare.gov.

Fred Manas · Answer

If you've lost your Medicare card, you can get a replacement through several online and phone options. You can sign in to your MyMedicare.gov account and print a copy, or log into your my Social Security account to request a mailed replacement. You can also call 1-800-MEDICARE (633-4227) to request a replacement. 
Here's a more detailed breakdown:
1. Online:
MyMedicare.gov:
Sign in to your account and print an official copy of your Medicare card. If you don't have an account, you can create one at MyMedicare.gov. 
My Social Security Account:
Log in to your account and request a mailed replacement card. You can also update your address in your account to ensure the card is mailed to the correct location. 
2. By Phone:
Call 1-800-MEDICARE (633-4227) to request a replacement card. 
3. In Person (at a Social Security Office):
While walk-in appointments may be limited, you can check with your local Social Security office to see if they are still accepting walk-in requests for replacement cards. 
Important Notes:
Keep your Medicare number safe:
This is your unique identifier in the Medicare system and can be found on your new card or in your MyMedicare.gov or My Social Security account. 
Update your address:
Ensure your mailing address is current with Social Security or the Railroad Retirement Board (RRB) if you worked for the railroad. 
Securely destroy the old card:
Once you receive your new card, securely destroy the old one. 
Consider laminating or using packing tape:
To protect your new Medicare card from damage, you can laminate it or cover it with clear packing tape.

Gary Henderson · Answer

You can call Medicare to have them send you one. If you already have a Medicare online account, you can request it through them and also you can print one or at least take a screen capture of the number patient order

Answered by Gary Henderson on May 9, 2025

Agent Licensed in TX, AK, AL & 46 other states

Answered by Gary Henderson Medicare Insurance Agent

Vachik Chakhbazian · Answer

You can sign in to your MyMedicare account and print a copy of your card or request a replacement to be mailed to you. Alternatively, you can call 1-800-MEDICARE to order a replacement.

Andrew Kramer · Answer

That's an easy one. Call CMS (Medicare) and ask for a new card to be sent: 800-633-4227. A tip to get through their menu system - press the * and # keys on your phone, successively 6x. The auto system will give up and get you an agent.

Answered by Andrew Kramer on June 13, 2025

Agent Licensed in FL

Answered by Andrew Kramer Medicare Insurance Agent

William Scott · Answer

Contact your local Social Secuirty office and request a replacement. Make sure you have your SSI number, your new Medicare ID number, the home address where your most recent card was sent and your current address.

Answered by William Scott on June 23, 2025

Broker Licensed in GA, CO, NC, OH, SC & TX

Answered by William Scott Medicare Insurance Agent

Glenn Soucek · Answer

A Medicare card can be replaced by contacting the Social Security department. However, if you have a Medicare Advantage plan, you should reach out to your insurance provider.

Adriana De la Cruz · Answer

Don't worry, it happens. You can request a replacement card online, by phone, or in person. If need help you can contact me and I can help

Curtis Stoner · Answer

Option 1: Online (Fastest)
Log in to your My Social Security account.

Go to “Replace Your Medicare Card.”

Request a new card—it will be mailed to the address on file within 30 days.

 If you don’t have a My Social Security account, you can create one on that same site.

 Option 2: Call Medicare
 Call 1-800-MEDICARE (1-800-633-4227)

TTY users: 1-877-486-2048

Available 24/7, including weekends and holidays.

They can help you order a replacement and confirm your current mailing address.

Option 3: Through the Railroad Retirement Board (RRB)
If you get Medicare through the RRB:

 Call 1-877-772-5772

Or visit RRB.gov

 Important Tips
You can still receive care without the physical card—providers can look you up using your Medicare Number.

Consider writing down your Medicare Number and keeping it in a secure place.

If you think the card was stolen, monitor your Medicare Summary Notices (MSNs) for suspicious activity and report fraud at 1-800-MEDICARE.