I lost my Medicare Card. What do I do?

Question

William Lawler · Accepted Answer

This answer is provided in a video format. Watch the agent's video response here: https://medicareagentshub.com/questions/i-lost-my-medicare-card-what-do-i-do#william-lawler

Alondra Arce · Answer

If you lost your Medicare card, don’t worry! Just go to Medicare.gov, log into your account, and you can request a new one. Or you can call 1-800-MEDICARE and they’ll send you a new card. Easy!

Melanie McCloud · Answer

If you've lost your Medicare card, you have many options to get another one. Our team encourages clients to call us first, so we can cut through the red tape, however, the easiest way is typically to sign up for an account on Medicare.gov and there will be an option to order your new card.

Answered by Melanie McCloud on May 9, 2025

Broker Licensed in FL & GA

Answered by Melanie McCloud Medicare Insurance Agent

Nydia Flores · Answer

Hello 
You can go to SSA.org, create an account or login, and request a replacement card. 
You can also make an appointment to visit your local SSA office in person to request a replacement card. 
You should receive it within 5 to 14 business days. 

Thank you
Nydia Flores

Fred Manas · Answer

If you've lost your Medicare card, you can get a replacement through several online and phone options. You can sign in to your MyMedicare.gov account and print a copy, or log into your my Social Security account to request a mailed replacement. You can also call 1-800-MEDICARE (633-4227) to request a replacement. 
Here's a more detailed breakdown:
1. Online:
MyMedicare.gov:
Sign in to your account and print an official copy of your Medicare card. If you don't have an account, you can create one at MyMedicare.gov. 
My Social Security Account:
Log in to your account and request a mailed replacement card. You can also update your address in your account to ensure the card is mailed to the correct location. 
2. By Phone:
Call 1-800-MEDICARE (633-4227) to request a replacement card. 
3. In Person (at a Social Security Office):
While walk-in appointments may be limited, you can check with your local Social Security office to see if they are still accepting walk-in requests for replacement cards. 
Important Notes:
Keep your Medicare number safe:
This is your unique identifier in the Medicare system and can be found on your new card or in your MyMedicare.gov or My Social Security account. 
Update your address:
Ensure your mailing address is current with Social Security or the Railroad Retirement Board (RRB) if you worked for the railroad. 
Securely destroy the old card:
Once you receive your new card, securely destroy the old one. 
Consider laminating or using packing tape:
To protect your new Medicare card from damage, you can laminate it or cover it with clear packing tape.

Gary Henderson · Answer

You can call Medicare to have them send you one. If you already have a Medicare online account, you can request it through them and also you can print one or at least take a screen capture of the number patient order

Answered by Gary Henderson on May 9, 2025

Agent Licensed in TX, AK, AL & 46 other states

Answered by Gary Henderson Medicare Insurance Agent

Steven Lovell · Answer

You can print a copy from your MyMedicare.gov account.  You can also request a physical card to be mailed to your address on file by calling Medicare, or visit your local Social Security office.

Curtis Stoner · Answer

Option 1: Online (Fastest)
Log in to your My Social Security account.

Go to “Replace Your Medicare Card.”

Request a new card—it will be mailed to the address on file within 30 days.

 If you don’t have a My Social Security account, you can create one on that same site.

 Option 2: Call Medicare
 Call 1-800-MEDICARE (1-800-633-4227)

TTY users: 1-877-486-2048

Available 24/7, including weekends and holidays.

They can help you order a replacement and confirm your current mailing address.

Option 3: Through the Railroad Retirement Board (RRB)
If you get Medicare through the RRB:

 Call 1-877-772-5772

Or visit RRB.gov

 Important Tips
You can still receive care without the physical card—providers can look you up using your Medicare Number.

Consider writing down your Medicare Number and keeping it in a secure place.

If you think the card was stolen, monitor your Medicare Summary Notices (MSNs) for suspicious activity and report fraud at 1-800-MEDICARE.

I lost my Medicare Card. What do I do?

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I lost my Medicare Card. What do I do?

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Seniors: Ask a Question of Your Own

Related Questions

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A non-government resource website