Kelsey Hentzen, Medicare Insurance Broker

About Me

Hi! My name is Kelsey, and I am your dedicated Medicare consultant and agent. My focus is on Medicare, and I am committed to assisting you in finding the most suitable plan that aligns with your unique needs and budgetary constraints. I will tackle the challenge of sifting through plans from nationally and locally recognized companies, so you don't have to. What's more, my services are entirely free! Reach out to me today to explore your Medicare insurance options and be sure to mention that you discovered me on Medicare Agents Hub!

Get in touch with Kelsey using this form

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My Google Reviews

40 Total Reviews   (5.0)

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Laura Stock
April 16, 2025

I had such an amazing experience with Kelsey! She worked hard to get me the best rate! After talking with three other people she was the only one that made me feel like a person and not just another number! Highly recommend!

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Terri Jakobe
April 3, 2025

I can't tell you enough how great this team is. I met Dawn at a seminar about Medicare and from that point on she took the reigns and ran with it. My husband is close to getting on Medicare and she explained everything to the point that I had no more questions and we left feeling extremely confident . If you know someone or yourself getting ready for Medicare this team is all you need. You will walk away feeling a huge relief that it's all taken care of and you have no more worries. Dawn is very professional but super nice and polite. The whole team is fantastic. Casy also helped us with temporary insurance and she is super knowledgeable so go make an appointment with them and I guarantee you will be very pleased with their work. I highly highly recommend them to help you.

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Don Jakobe
April 2, 2025

Don't fight your way through all of the Medicare options that are out there. Let Dawn Chapman and the rest of the Askins Insurance Team take you through them instead. We attended one of Askins Insurance Teams informational dinners/meetings which is where we first met Dawn. I was so glad that we attended as Dawn was very knowledgeable and answered a lot of my questions that first night. I decided that night that I was going to work with Dawn verses trying to continue working on Medicare on my own. Dawn worked well with the rest of her team to get us all of the right answers if she didn't have them. The team worked well together which is what really impressed my wife and I. This is a great group of caring individuals, we knew we were getting the best information, the right options for my needs, and at affordable cost for us. At a last minute need, we were also able to work with Dawn and Casy on obtaining a good market place insurance plan to bridge our insurance gap until my medicare choices take over. Casy was a great help in getting us set up with this as well. It shows that they do more than just medicare. Another thing that Askins Insurance Team offers, and one I really liked, was working with their team at Lasting Mark. This was a financial service that was offered to us and we sat down through a video call where we decided that we could also use their assistance to help manage our retirement investments. They have some really smart choices that will help manage our savings and make them stretch out through our retirement. Let Dawn and Casy, or anyone else at Askins Insurance Team take care of your Medicare plans.

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Lynne Scott
March 31, 2025

Casey and her entire team, hand held us through the medicare selection process, explaining everything in details that we could understand -she reminds us to use our Over the counter allowances, and is always there when we have a question! She is a great resource!! Call her, meet her and learn from her!

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Cheryl Mccain
March 31, 2025

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Angela Germany
March 21, 2025

A few weeks ago I had a meeting with Dawn Chatman to sign up for Medicare. I had the most affirmative and knowledgeable person before me. She answer all my questions that I could possibly think of and she was so patient and care about my needs. I would recommend her to any one looking to sign up for insurance, that is forever changing these days. Thanks Dawn

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Milla Shusterman
March 4, 2025

With our enormous gratitude would like to recommend Health Insurance Agent, Kelsey Hentzen, to anyone with Health Insurance needs/problems. I was extremely positively surprised receiving a call back from Kelsey at 10pm at night a few minutes after I left my desperate plea for help on her website! The next day in a matter of an hour Kelsey was able to find solutions for our very complex case involving Market Place Insurance, Medicare Advantage Plan and State Medicaid.The most important aspect of our case was The Urgency of Insurance coverage. I was fortunate to find her on 2/27 and coverage was needed on March 1st. Kelsey’s understanding, immediate response and effectiveness exceeded all my expectations! Kelsey is compassionate, caring, very competent, exceptionally responsive, and very effective Health Insurance Agent. Once again, strongly recommend Kelsey Hentzen to anyone with Health Insurance needs and our sincerest huge appreciation to Kelsey for everything she has done and is doing for us.

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Patty Putnam
November 13, 2024

I had questions regarding a supplement insurance plan & signing up for Medicare B soon. Kelsey was amazing! She answered all my questions well and eased my fears about getting everything in order for retirement. Kelsey was very personable, friendly and easy to communicate with. I look forward to working with her more as retirement gets closer!

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Sheryl Taylor-Nalls
October 7, 2024

Casey is great to work with she keeps you up to date with information, answers all my questions and if she can't she will find out the answer and get back with you. Couldn't ask for a better group of people.

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Greg Baldwin
October 3, 2024

Very polite and very informative

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craig whitney
September 16, 2024

The Askins team is first rate!

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Keith Garrett
August 15, 2024

Great experience. Very informative

Q&A with Kelsey Hentzen

I'm turning 65 next month; what are the first steps I should take regarding Medicare enrollment?

Answer: This answer depends on if you plan to continue to work. If you are working, I would consider doing a side by side comparison of your group insurance and Medicare. If you are retired or no longer working, the first step would be to apply for Medicare A and B. Then find a local unbiased broker who can shop all the plans in your area and offer a comparison between a supplement and an advantage plan.

Are Medicare Advantage plans really "free," or is that just clever marketing?

Answer: Most Medicare Advantage plans offer $0 monthly premiums and $0 primary care visits. This also depends on your zip code or service area. You'll want to consider copays and benefits of each plan to ensure it is the right one that fits your individual needs. Some advantage plans may have health deductibles or prescription deductibles. You'll want to ensure whoever you are working with goes over the summary of benefits of the plan.

What do you enjoy most about working with Medicare clients?

Answer: I personally enjoy celebrating life wins with my clients. Turning 65, retiring, birthdays, new grand babies, and vacations. I think of my clients as second parents and I enjoy helping them through the Medicare process.

How do you educate clients who are completely new to Medicare?

Answer: There are many routes to educating clients new to Medicare. I have clients that either meet one on one and go through our Medicare Guide Packet, or they can attend any of one of our Free Educational Medicare Seminars. I truly believe its best to find a broker who can shop all the plans in your area to find the best option for their clients.

What is one of the the most common misconceptions people have about Medicare?

Answer: One of the biggest misconceptions about Medicare is that its too expensive. The best way to understand the costs associated with Medicare is to sit down with a licensed broker and review all your options.

Can I switch from a Medicare Advantage plan to a Supplemental/Medigap plan during the Annual Enrollment Period without answering health questions?

Answer: This is a great question! If you are in your first 12 months of your Medicare Part A effective date, you can switch from a Medicare Supplement to a Medicare Advantage and vise versa for those initial 12 months. After the 12 months, you may try and switch to a Medicare Supplement during Annual Open Enrollment, however, you may have to health qualify. Keep in mind, as you age, the monthly premiums may also increase. Its best to try and make a decision in those first 12 months. Additionally, there are other qualifying events for moving to a Medicare Supplement plan, such as moving out of the service plan area.

Which Medicare Supplement plan (Medigap) offers the best value for most seniors, and why?

Answer: No matter which Medicare Supplement plan you enroll in the coverage is the same. If you choose a plan G, it is the same coverage with every carrier. What to look for when enrolling in a Medicare Supplement plan is (1) monthly premium (2) financial rating of the company (3) and how long they have been in business. Make sure whoever you speak to can look at multiple carriers.

I've got Medigap Plan C, and I'm curious if my recent bloodwork is included or if I need to budget for extra costs.

Answer: Medigap Plan C covers bloodwork up to 3 pints. You should be able to call your carrier's customer service number on the back of the card and ensure you are covered. If you are on an advantage plan, some plans cover at $0 and some charge a co-pay depending on the carrier.

I'm planning to delay Social Security until age 70, but I'm turning 65 soon. How does this affect my Medicare enrollment?

Answer: If you are ready to enroll in Medicare A and B, you are able to enroll in Medicare without taking your Social Security benefits. However, you will receive a quarterly bill in the mail for your Medicare part B premium. You can call social security to make monthly payments instead of quarterly if that works better for you.