Matthew Tokos, Medicare Insurance Broker

About Me

Matthew Tokos isn't just a Medicare broker—he's a lifelong Las Vegas resident with a comprehensive understanding of healthcare, both locally and in the states he serves.

Specializing in Medicare Advantage, Medicare Supplement, and Prescription Drug Plans, Matthew provides trusted, personalized advice. His unique background includes experience in primary care clinics, medical imaging facilities, and as an emergency medical technician, giving him a deep, practical insight into the healthcare system that few brokers possess.

Matthew focuses on simplifying the Medicare process and making Medicare easy by removing the confusion and building lasting relationships. While he calls Las Vegas home, he has leveraged his time living in southwest Utah and Boise, Idaho to expertly serve clients in those states as well, ensuring seniors confidently find the right coverage for their health and budget through education and top-tier carrier partnerships.

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Q&A with Matthew Tokos

What's the difference between a Medicare broker and a Medicare agent?

Answer: There’s actually a major difference between a Medicare Agent and a Medicare Broker.

A Medicare agent may be captive and solely represent the insurance company they are contracted with. If they’re captive, they can only offer plans from one company, which may limit your options when enrolling or looking at plans.

A Medicare broker is typically Independent or contracted with multiple insurance companies. This means they can shop and compare multiple plans, help find coverage that fits your doctors, medications, and budget, and provide a more unbiased, side-by-side comparison.

Both are great options, brokers can offer a bit more and provide a larger perspective where as an agent may be more limited on what they can present for plans.

What are the signs that it's time for me to switch my Medicare plan, and how often should I review my options?

Answer: Your Medicare plan should work for you, not against you. If that starts to change, it may be time to review your options.

It might be time to switch:

- Your out-of-pocket costs are increasing (copays, medications, or overall usage)

- Your doctor or specialists are no longer in-network

- Your prescriptions are no longer covered well or have moved to a higher tier

- You’re not using the plan’s extra benefits (dental, vision, OTC, etc.)

- You feel confused or frustrated using the plan. Simplicity matters.

- Your health needs have changed (new diagnoses, more frequent care, etc.)

Even if none of these apply, it’s still smart to review your plan regularly because benefits, networks, and drug coverage can change every year.

Times you should review your Medicare plan:

- Annual Enrollment Period (October 15 – December 7): This is the most important time to review and make changes for the upcoming year.

- Medicare Advantage Open Enrollment (January 1 – March 31): If you’re already in a Medicare Advantage plan, you get a one-time opportunity to make a change if things aren’t working as expected.

What I typically recommend is:

- Do a full review during AEP to prepare for the changes coming with the new year

- Then reassess during the first three months of the year to make sure your plan is actually performing the way you expected it to

At the end of the day, the goal is to minimize financial risk and make sure your coverage aligns with your real-life needs.

If you’re unsure, it never hurts to get a second opinion and compare options side-by-side.

Depending on where you’re located or what diagnoses you may have, there may be a special election period available to you.

I lost my Medicare Card. What do I do?

Answer: There are 3 ways to get a new Medicare Card if you lost yours.

You can either do it online, by phone, or in person.

1. You can log in or create a safe and secure Medicare account on Medicare.gov and print out a copy of your card. You can also log into your Social Security account at ssa.gov and request a replacement card to be mailed to you.

2. You can call 1-800-MEDICARE and request a new card to be sent to you in the mail.

3. You can visit your local Social Security office and request a replacement card.