Tamela Clayton, Medicare Insurance Broker

About Me

“Hi, I’m Tamela, an independent Medicare agent based in Houston and licensed in multiple states. I focus on education first, helping you clearly understand your Medicare options so you’re not rushed or pressured into a decision. I compare available plans in your area, looking at your doctors, medications, and budget so you can see the real costs before you make a change. My services are always no-cost to you, and my goal is for you to feel confident, not confused, about your coverage. If you contact me through Medicare Agents Hub, we’ll take our time, answer your questions, and decide together if any changes are even necessary.”

Get in touch with Tamela using this form

Q&A with Tamela Clayton

Answer: Federal rules prohibit Medicare agents from offering gifts or inducements that could influence enrollment, but enforcement gaps and loopholes let some callers make misleading promises. If they implied a government connection or pressured you for personal info, report it to Medicare's Senior Medicare Patrol or 1-800-Medicare and your state insurance regulator can investigate.

Answer: Just depends. However when you do your annual assessment during AEP (10-15 to 12-07 each year)... it is important to have your agent check to see if your doctors and medications will be covered in the upcoming year.

Answer: Choosing a Medicare Supplement OR Medicare Advantage plan are base on your preference. The one that you choose should be based on your budget and your health.

It is important to understand that your Medicare Supplement plans premium is in addition to your Part B premium.

Answer: No. Your employer can not force you to take Medicare when you turn 65.

It is important to keep in mind the following:

You can delay enrollment into Medicare as long as you have other creditable coverage. If you do not enroll when you are first eligible - and you do not have other creditable coverage, you may be subject to a late enrollment penalty - if/when you do decide to enroll. That late enrollment penalty will be attached to your monthly premium for as long as you have Medicare.

Answer: Finding a qualified Medicare broker can be feel intimidating, but you can narrow it down by focusing on three things:

Check for Independence: Look for a broker who is 'independent' or 'appointed' with multiple insurance carriers. This ensures they can compare plans from different companies objectively rather than being restricted to one brand.

Verify Licensing and Certification: In most states, brokers must be licensed to sell health insurance and often must complete annual certifications specifically for Medicare. You can ask them directly: 'Are you AHIP-certified for the current year?'

Prioritize Local Knowledge: Medicare benefits and plan availability can be very specific to your county. A broker who understands the local network of hospitals and doctors in your area can better help you find a plan that actually includes your preferred providers.

Answer: Depends on what your needs are. Part D is just drug coverage. Medicare Advantage is medical coverage with Part D included, if you choose a Medicare Advantage plan with Part D coverage.

Answer: No, your income does not affect whether you’re eligible for Medicare. Most people qualify for Medicare based on age or disability, not income. Where income can show up is in how much you pay for Part B and Part D; higher‑income folks may pay an extra amount called IRMAA, and lower‑income folks may qualify for help like Extra Help or a Medicare Savings Program.

Answer: A $0 premium Medicare Advantage plan means you don’t pay a monthly premium to the insurance company for that plan. The ‘catch’ is you pay as you go instead: copays, coinsurance, and deductibles when you actually use care, and you have to follow that plan’s network and rules. However, this is also true if you have a premium for said policy. Some people like that trade‑off, some don’t, so it’s really about whether the plan’s copays and doctors fit how you actually use healthcare.

Answer: If you’re on a Medicare Advantage plan, that plan is your main insurance now. You’ll use your Medicare Advantage card at the doctor and pharmacy. I still tell folks to tuck the red‑white‑and‑blue Medicare card away in a safe place at home, but you don’t need to carry it for everyday visits

Answer: You can use Original Medicare in any state, as long as the provider accepts Medicare.

If they take Medicare, you're good, whether you are in Texas, Florida or visiting the grandkids in Ohio!

Answer: No, you did not necessarily 'mess up', but you DID choose a pay-as-you-go plan, and now it's time to review your doctors, meds and budget to see if there's a better fit for next enrollment.

Answer: You can use money from a Health Savings Account (HSA) to pay most Medicare premiums after you retire, like Part B, Part D, and Medicare Advantage plan premiums, plus your deductibles, copays, and coinsurance.

The big exception is Medigap: HSA money can’t be used to pay Medigap (Medicare Supplement) premiums.

Answer: My go-to strategy is a simple needs assessment in plain English.

I start by looking at three things: their doctors, their medications, and their budget.

If a Medigap premium is realistic, we walk through how that would work versus Medicare Advantage options in their area.

If a Medigap premium really isn’t affordable, then it’s not a true ‘either/or’ decision, so we focus on finding the Medicare Advantage plan that best fits their providers and drugs.

In those cases I spend extra time educating them on the real-world costs, rules, and networks so they’re not surprised later by copays, referrals, or prior authorizations.

Answer: I would start by reviewing your current plan to see if it covers the specific specialist and treatments you need. Does your plan allow you out of network coverage? What is your coinsurance? I suggest you check your specific plan to make sure coverage is available and if not, depending on the type of plan you have and make changes accordingly.

Answer: Assuming your Medicare Supplement Plan G was issued during your initial Medigap enrollment period, medical underwriting would not apply.

Answer: You do need to report it to Social Security to help speed up the process. Otherwise, you might be waiting until they review tax returns from a later year, which can be up to about two years behind.

Answer: If your dad’s income changes, it usually doesn’t change his basic Medicare card or the plan he’s already in right away. His standard Part B premium and any Medicare Advantage or Part D plan premiums are generally set for the year, but a big income change can affect things like the high‑income surcharge (IRMAA) the Social Security Administration adds to Part B or D later, once they see the new tax return.

Income changes matter a lot more for ‘extra help’ programs. If his income goes up or down, it can change whether he qualifies for things like Extra Help/LIS for drug costs, Medicare Savings Programs that help pay his Part B premium, or Medicaid. If his income changes, it’s a good idea to report it to Social Security or his state Medicaid office so they can review whether his costs or help with costs should change.”

Answer: For a healthy 65 year old, 'cost-effective' shouldn't just mean the lowest premium today. It also means avoiding lifelong late enrollment penalties and big surprise bills if your health changes. Even if you rarely see the doctor now, it's usually smart to enroll in Medicare when you're first eligible, especially Parts B and D. If you delay Part B and prescription drug coverage without having other creditable coverage, you can be charged permanent late penalties when you do sign up later.

The best set up for you depends on your budget and risk tolerance - some people prefer a low-premium Medicare Advantage plan, while others are more comfortable with a Medigap plan that has a higher monthly premium but lower costs when they actually use care. A local, independent agent can help you compare options in your area so you're protected now and in the future, without overpaying for benefits you don't need.

Answer: When you join a Medicare Advantage (Part C) plan, the plan's hospital copay rules take the place of the Original Medicare Part A deductible for covered inpatient stays. That means you wouldn't usually pay both the Part A deductible and the $350 per day --- you'd follow the Advantage plan's inpatient cost sharing instead.

In your example, the plan is charging $350 per day for days 1-7 in the hospital, and then usually $0 after that but the exact amounts and day ranges are set by each plan. It's important to look at that specific Advantage plan's Summary of Benefits or Evidence of Coverage to see exactly what you'd pay for each inpatient stay in a benefit period.

Answer: For someone new to Medicare, a great time to start looking at your options is a few months before you turn 65. That gives you time to understand the basics before your Initial Enrollment Period opens, which runs from 3 months before your 65th birthday month through 3 months after. You can actually enroll as early as 3 months before your birthday month, so getting educated before then helps you avoid feeling rushed.

If you’re already on Medicare, the most common time to review and change your coverage is during the Annual Enrollment Period each fall, from October 15 through December 7. Some people may also qualify for special enrollment periods during the year if certain things change, like moving or losing other coverage.

Answer: The main 'real world reason' a person would delay Part A when you are on a spouse's active employer plan is if you are still contributing to an HSA. Once Part A starts you're not supposed to put new money into the HSA anymore.

If there is no HSA involved, most people just go ahead and take premium-free Part A when they are first eligible.

Answer: It is different from OEP and AEP. The 5-star Special Enrollment Period is a once-per-year chance to switch into a Medicare Advantage, Part D, or cost plan that has an overall 5-star rating in your area. It runs from Dec8 to Nov30, and you can only use it one time per calendar year. If there isn't a 5-star plan available where you live, or you've already used this SEP for the year, then you'd need to wait for another enrollment period like AEP or OEP for most changes.

Answer: Whether you choose a standalone Part D plan or a Medicare Advantage plan with drug coverage, the key is making sure the plan actually works for your situation. Your agent should run your exact diabetes medications through the plan finder, check the formularies and tiers, and look at which pharmacies you use so you're not overpaying. They should also make sure your doctors and specialists are in-network if you're considering an Advantage plan.

There is no one 'best' route for everyone. The key is finding a plan that covers your meds, fits your budget, and lets you keep the providers you rely on.

Answer: Original Medicare by itself does not cover SilverSneakers or any gym membership. That's a perk that can be included with some Medicare Advantage plans (and sometimes certain retiree/Medigap or group plans have their own fitness benefit), but it's not a core Medicare benefit.

Answer: Assuming your medication is a covered drug on your plan and you have reached the deductible, if applicable... You pay the maximum Part D out of pocket amount which is $2100 in 2026... you will not have any other out of pocket portion for the rest of the year.

Answer: Assuming you do not have any 'special enrollment', you are only able to enroll into a Part D plan during general open enrollment which is Jan 1 to March 31, or during the annual enrollment period which is October 15 to Dec 7th.

Answer: Medicare drug coverage has 3 stages.

1. Deductible stage, you will pay all out of pocket costs until you reach your full deductible. The deductible for 2026 will not exceed $615.

THEN

2. Initial coverage stage is where you will pay your portion. Depending on your plan, you may have a coinsurance or copay. Continue to pay the copay or coinsurance until you reach the $2100 maximum out of pocket for Part D coverage drugs (2026).

THEN

3. You are in the catastrophic state. While in this stage, you do not pay any other out of pocket for your Part D covered drugs for the rest of the year.

Answer: You can change your Medicare Advantage plan each year during Annual Enrollment (Oct 15-Dec7), if you are already on an Advantage plan you also get a one-time change between Jan1 and March 31.

Keep in mind if you are trying to switch from an Advantage plan to a Medigap plan, you will usually have to go through health underwriting unless you are in your initial enrollment window or another protected period.

Answer: Your Medicare coverage can keep up with changes in your health in two main ways. First, we do an annual review every year to make sure your plan still fits your doctors, prescriptions, and budget for the upcoming year. Second, if you have certain big life events or special situations, you might qualify for a Special Enrollment Period to change plans mid-year. But if your health just changes during the year and you don't have a special enrollment reason, you usually have to stay in your current plan until next annual review.

Answer: Yes. If you're in a U.S. territory like Puerto Rico, Original Medicare generally treats it like you are still in the United States, so emergency care is covered. You'd still be responsible for your normal deductibles, coinsurance, and any Medigap or Advantage plan rules that apply.

Answer: If you are turning 65 and still working, you can usually delay Medicare as long as your current job-based coverage is considered 'creditable' by Medicare. If your coverage is not creditable, or you don't have any, you should enroll when you are first eligible, because delaying could cause a late enrollment penalty later.

Answer: Because you’re on a Medigap Plan N, Medicare pays first for a medically‑necessary MRI, and then your Plan N usually helps with most of what’s left.

You’re still responsible for your Part B deductible each year, plus small copays for office and ER visits, and possibly Part B ‘excess charges’ if your doctor doesn’t take Medicare assignment.

If Medicare approves and pays its part of the MRI, you shouldn’t be stuck with the full 20 percent, but you may still see a bill.

The imaging center can tell you more if you ask whether they accept Medicare assignment and how they billed your claim

Answer: Medicare Part B generally covers medically necessary outpatient care, like doctor visits, lab work, preventive services, durable medical equipment, some home health, and many services you get outside of a hospital stay. In most cases Medicare pays 80% of the approved amount for these services after you meet your Part B deductible, and you're responsible for the other 20% plus any excess costs.

Whether Part B by itself is 'enough' depends on the person, because it doesn't include a cap on your out-of-pocket costs and it doesn't cover most prescription drugs you pick up at the pharmacy. That's why many people choose to add either a Medicare Supplement plus a Part D drug plan, or a Medicare Advantage plan, to help manage those gaps and protect their budget.

Answer: For most people who are already receiving a monthly Social Security or Railroad Retirement check, the Medicare Part B premium is automatically deducted from that check once their Part B is active. They don't get to choose a different way to pay it. If someone is not yet getting Social Security benefits, they're usually billed for Part B instead and can pay it online, by mail, or through their bank.

Answer: No, everyone does not pay the same for Medicare. Most people pay the standard Part B premium that's set each year, but some people pay more based on their income and some low-income folks qualify for help that reduces their costs.

What you pay can also be different depending on whether you just have Original Medicare or if you add a Medicare Advantage or drug plan, since each plan can have its own premiums and copays.

Answer: For multiple medications, the key is to review each plan’s drug list (formulary) before you enroll or switch.

Look up all of your prescriptions by name and dosage, check their tiers and which pharmacies the plan prefers, and compare the total yearly cost, not just the premium.

An independent Medicare agent can help you run this comparison across several plans so you’re not overpaying.

Answer: 'Guaranteed Issue' is not a thing with Medicare Advantage plans as it is with Medicare Supplements.

However with Medicare Advantage plans, most people do not have to go through underwriting and answer medical questions.

Answer: IRMAA is an extra charge added to your Medicare Part B and Part D premiums if your income is over certain limits.

You don’t really “dodge” it with tricks, you avoid it by keeping your reported income under the IRMAA brackets or by asking Social Security to re‑evaluate if your income has gone down because of a life‑changing event like retirement, divorce, or death of a spouse.

Answer: There’s a strong argument for stricter rules, not because Medicare Advantage is ‘bad,’ but because some marketing and sales tactics can confuse people or hide the trade‑offs.

Clear, honest explanations about networks, authorizations, and out‑of‑pocket costs help people choose what really fits them, instead of getting swept up in hype or ‘zero premium’ ads.

As long as the focus stays on transparency and education, tighter oversight can actually protect both beneficiaries and the good agents who are already doing things the right way.

Answer: Yes, it’s possible, but it takes a little homework.

Start by making sure your exact brand‑name drug (spelled correctly and with the right dosage) is on a plan’s formulary, then look at what tier it’s on and what your copay or coinsurance would be at your preferred pharmacy.

A local, independent Medicare agent can help you compare multiple Part D plans side by side, including any prior authorization or step‑therapy rules, so you can see which option gives you the lowest overall cost for that specific medication.

Answer: Yes - it's a smart idea to review your Annual Notice of Change with a Medicare agent you trust. They can help you spot changes to your premiums, copays, drug list, and network, and compare your current plan to other options for the new year.

That way you are not surprised in January and you can switch if another plan fits your doctors, prescriptions, and budget better.

Answer: If you lose your Medicare card, you can log into your Social Security account online and request a replacement, or call 1‑800‑MEDICARE to ask them to mail you a new one.

Your coverage is still active even without the card, and many providers can look you up with your Social Security number, but it’s best to order a replacement card as soon as you notice it’s missing.

Answer: Start by calling the number on the back of your Medicare card and asking for a list of in‑network dentists in your zip code.

You can also use your plan’s website ‘Find a provider’ tool, type in your zip code, pick ‘dentist,’ and make sure to filter by your specific plan name so the results match your coverage.

Before you book, call the office to confirm they’re still taking your plan, because networks can change.

Answer: A good Medicare agent should focus on education first, not pressure.

Look for someone who asks about your doctors, prescriptions, and budget, explains your options in plain language, and is available year‑round, not just during enrollment season.

You can check online reviews, ask friends or your pharmacy for referrals, and make sure the agent is licensed in your state and represents multiple plan options, not just one company.”

Answer: Because you are already on Social Security disability, Medicare will enroll you automatically when you turn 65 and mail the red, white & blue Medicare card, so you do not have to apply again.

Check the mailbox for the card a few months before 65, log in to Social Security if you don't see it.

Also, you can choose how you get your coverage - stay with Original Medicare plus a supplement, or pick an Advantage plan once that Medicare starts.

Answer: One way to lower your Part B premium after your income drops is to ask Social Security to review your case using form SSA‑44.

If they agree that a life change like retirement or reduced work income has lowered your income, they may reduce or remove the extra ‘IRMAA’ surcharge you pay on top of the standard Part B premium.

An agent can’t change your premium, but we can point you to the right forms and steps so you’re not paying more than you should.

Answer: A good Medicare agent doesn't have to be in your neighborhood to give you strong help. Whether we meet by phone, video, or in person, my job is the same: to explain your options in plain language, check your doctors and prescriptions, and help you pick coverage that fits your real life.

Remote meetings can actually be more flexible and convenient, especially if you have mobility or transportation issues.

Answer: One of the most common misconceptions about Medicare is that it is free.

While some parts of Medicare have no premium, like Part A for many people, other parts such as Part B and most Medicare Advantage or drug plans do have monthly costs, deductibles, and copays, I help people understand the real costs up front so there are fewer surprises later.

Answer: As an independent licensed agent, I can look at multiple carriers side by side and help you understand the trade-offs in plain language.

My focus is education first, so you can feel confident you are not missing something important just because you only talked to one company.

Answer: Sometimes, Medicare Advantage plans can save money for certain seniors, especially in the short term, but they are not automatically cheaper for everyone in the long run.

Advantage is more of a 'pay as you go' path with lower or zero premiums, but you pay copays as you use services and you must follow the plan's network and rules.

Medigap is more of a 'predictable path' with a higher monthly premium, but very low and stable medical costs when you use care, and much more freedom with doctors.

My job is education first, sales second: I walk you through both paths with your doctors, prescriptions, and budget so you can pick the lane that feels safest for you over time.

Answer: “Great question.

You are not automatically penalized just for turning 65 and not signing up for Medicare. If you have other coverage that Medicare considers ‘creditable’ when you turn 65, you can delay certain parts without a late penalty. You usually see penalties when someone goes for a long stretch without creditable coverage for Part B or Part D and then signs up later. Those penalties only kick in if you go that stretch without creditable coverage and later decide to enroll. If you delay and never enroll in that part of Medicare, you won’t pay the penalty because you never take the coverage.

But if you ever decide later that you want that coverage, the penalty will be waiting and gets added to your monthly premium. That’s why it’s important to look at your timing and coverage now so you’re not surprised later.”

Answer: Some agents do push Medicare Advantage because it's quicker to enroll, the plans often have low or zero premiums, and that can mean faster commissions for them. That doesn't automatically make Advantage bad, but if someone ignores Medigap completely or won't even compare it for you, that's a red flag. As an independent agent, I work with both Medicare Advantage and Medigap. My job is to walk you through how each works, what you'd pay now and later, and which one actually fits your health, doctors, and budget. You should not have to fight an agent to hear about all your options -or feel pushed instead of educated, it's smart to be skeptical and get a second opinion.

The goal should always be education first, sales second.

Answer: Great Question!

Independent Medicare agents like me are typically paid by the insurance companies, but not by the client. I'm not locked into just one company, so my job is to compare plans across multiple carriers and help you find what fits your doctors, medications, and budget.

Right now I'm contracted with two Medicare companies that both offer strong Medicare Advantage (Part C) options. Part C plans work under the same Medicare rules, but each company and plan has its own details. My goal is to educate you first on how your options work, then compare the specific plans I offer to see which one actually fits your doctors, prescriptions, and budget the best.

I only get paid if you actually enroll, but my pay does not change base on which specific plan you pick, so my focus stays on what's best for you.

Answer: Medicare generally can not 'drop' you from Original Medicare Part A and Part B as long as you keep paying any required premiums.

However, certain plans connected to Medicare, like Medicare Advantage (Part C) or Part D drug plans, can end your coverage if you stop paying your plan premium, move out of the service area, lose eligibility (for example Medicaid), or the insurance company stops offering that plan in your area.

You will always be given notices and options to choose new coverage if a plan is ending.

Answer: When you first become eligible for Medicare, most people do not pay a monthly premium for Part A (hospital insurance). Part A helps with inpatient hospital care, but it still has deductibles and daily costs if you are in the hospital for a longer stay, so it's not truly free.

If you want the lowest-cost overall coverage, many people enroll in both Part A and Part B and then choose a Medicare Advantage (Part C) plan with a $0 or low monthly premium in their area. To enroll in any Part C plan, you must be enrolled in Part B and pay the Part B monthly premium, but these plans can help manage your hospital costs and limit your maximum out of pocket each year.

If you decide to keep only Part A and skip Part B, you can still use your Part A for hospital stays, but you will have more financial risk because there is no yearly cap on what you might pay out of pocket under Original Medicare.

Answer: Check to see which Medicare Advantage plans are available in your mom's area using her zip code. Then look at each plan's provider directory to see if her doctor is in network. Also check the plans formulary (the list of covered medications) to make sure her prescriptions are covered.

Answer: for Medicare drug plans, what counts toward your coverage gap is the total cost of your covered drugs under your Part D plan. --both what you pay and what the plan pays --as long as the drug is on your plans formulary. So if your new cholesterol medicine is a covered drug on your plan, the cost of it will go toward moving you through the stages, including the coverage gap.

Answer: the SOA has to be completed for the specific agent and appointment, but an admin can help send it out or collect it.

The key is: it must be accurate, on the right form, and done before the agent talks benefits. Regardless who sends it the beneficiary should review and sign it themselves before the appointment.

Answer: Hello and thank you for your question.

Your plan will send you a printed copy of your ANOC by September 30.

If you do not get this notice, contact your plan.

Just to add piece of mind, if you have not received this notice by Sept 30, no worries.

You still have time to contact them the get it sent to you to review in plenty of time to make changes to the plan if you choose to do so. Changes will go into affect January 1 - of the following year.

You can also consider signing up for this information electronically, if your plan offers that.

Please do not hesitate to ask any other questions.

Answer: You should work with a good Medicare agent for a few reasons....

Medicare is not a one-size-fits-all and most people do not have the time to really learn about it.

A good agent will sit with your specifics and match your doctors, meds and budget to a plan.

Also, a good agent is reachable all year. Although changes can only be made during an opening enrollment, questions may come up outside of an enrollment period and you can ask your agent for these answers!