I tried calling Medicare and got transferred five times. Is there any way to get straight answers from them?

Question

Tony Capraro III · Accepted Answer

It's much better using a chat on Medicare.gov! Get on the site and set up an account and then get on the Chat feature! I use it regularly and there is almost Immediate help and answers for all your questions!

Answered by Tony Capraro III on April 4, 2025

Agent Licensed in NH

Answered by Tony Capraro III Medicare Insurance Agent

Kyle Kokot · Answer

I would first say make sure you called the right number for Medicare which is 1 (800) 633-4227. When you call that number make sure to say representative until they actually get someone on the phone.

Tasha Riggs · Answer

1-800-Medicare 
If I understood your questions I bet I could guide you or answer them directly 
Do you have a broker? Call them and maybe they can guide you

Dana Dane · Answer

I have found calling early in the morning on Wednesdays and Thursdays have shorter hold times.  Please call your insurance agent to see if they can offer assistance.

Steve Brauer · Answer

The best number we've found to reach Medicare is simply, 1-800 MEDICARE. I've helped many of our clients get through to Medicare and have been surprisingly impressed with the people that answer the phone. Once in a while you'll get someone that obviously needs to change jobs, but overall, they've been pretty good.

Answered by Steve Brauer on April 13, 2025

Broker Licensed in AZ & CA

Answered by Steve Brauer Medicare Insurance Agent

Robert Simm · Answer

That would be dependent on who you talk to. If you're on original Medicare and you needed to call your health insurance company cuz he had a question and you couldn't find anybody to answer that question, would you find a different Insurance Company?

Answered by Robert Simm on April 11, 2025

Broker Licensed in NC, AL, AR & 14 other states

Answered by Robert Simm Medicare Insurance Agent

Fred Manas · Answer

To get straightforward answers from Medicare, try initiating your own call to 1-800-MEDICARE or using the secure online portal on Medicare.gov. You can also explore the online resources and consider contacting a SHIP (State Health Insurance Assistance Program) counselor for personalized guidance. 
Elaboration:
Initiate Your Own Call:
Instead of waiting for calls, call Medicare directly at 1-800-MEDICARE. 
Secure Online Portal:
Explore the secure online portal on Medicare.gov for information and to manage your account. 
Online Resources:
Review Medicare.gov for answers to common questions, including how to enroll, understand coverage, and handle appeals. 
SHIP Counseling:
Consider contacting your local SHIP counselor for personalized assistance, as they can provide unbiased information and guidance. 
Report Unwanted Calls:
If you are receiving unsolicited calls claiming to be from Medicare, report them to the Federal Communications Commission (FCC) or the Federal Trade Commission (FTC).

Johnnie Jeter · Answer

What answer are you looking for? I can try to help you answer your questions about Original Medicare, Medicare Advantage, etc..

Mark Murphy · Answer

I've found that if you go to www.medicare.gov site you can use the chat box to get your answers quickly and with no hassles or long hold times.

I tried calling Medicare and got transferred five times. Is there any way to get straight answers from them?

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I tried calling Medicare and got transferred five times. Is there any way to get straight answers from them?

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Agent Locator

Medicare Agents HubA non-government resource website

Medicare Agents Hub
A non-government resource website