What are the red flags I should look for when interviewing agents? I want to make sure I'm not just getting sold to but genuinely advised.
Answered by 2 licensed agents
Building trust starts at the first call. Let the Broker know your concerns then sit back and listen. The Broker should share their background…show their License when requested…offer references if necessary. The “rede flags” are failing to produce their License, failure to explain how the process works to obtain Medicare and then ask the appropriate questions of the client.
A key “red flag” is if the Broker only works with one or two Insurance Carriers…the key to getting the best Plan for yourself is to work with a Broker Licensed and Certified by all of the Major Carriers in your area so you are not pushed into a Plan not right for you. And a Broker should never ask for or accept any fee for helping you as the Carriers will pay his or her fee.
I would find out how long they have been selling Med supps and Medicare Advantages and why they like this market. I would also have them explain the difference between the two. Can they do it in a way that you understand stand it. I would also like to know how many companies they represent. If just one then that's all you will get told about. They should also be asking you questions about your doctor's, like their names. Plus the drugs you are taking and what your specific health situation is. They should be asking questions to find out what your enrollment situation is. The health situation will tell them what you may or may not qualify for. By getting these questions asked hopefully it will give you a better feel of the agent and if they can assist you or not.
Cleo Martin
Answered by Cleo Martin on March 28, 2025
Agent Licensed in SC, AL, FL & GA, MI, NC & TX
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Advice for Seniors
Agent Interview
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