What’s the biggest frustration Medicare agents have when helping clients enroll?

Answered by 2 licensed agents

Insurance companies don’t fill in Medicare brokers on changes that a client may make. The biggest frustration ends up being a lack of communication, Because when the client calls up and says that they’re frustrated with Something, they have to fill in the Medicare broker on what’s going on. This can be alleviated with simple open communication.

Answered by Gregg Matheny on March 25, 2025

Agent Licensed in AZ & UT

Answered by Gregg Matheny Medicare Insurance Agent
The most frustrating part is working with someone who has done some research and is sure they know as much as I do. Or consulting with someone who has a friend or family member that is telling them what is good and what is bad.

Once people realize how much time I have spent studying Medicare and all of the rules and all of the Insurance Carriers who provide Plans…they start to trust me more than the limited research they have done and then they listen. And that is enormously satisfying.

Answered by John L Herman Jr on March 29, 2025

Broker Licensed in MD, DE & PA

Answered by John L Herman Jr Medicare Insurance Agent

Tags: Agent Interview New To Medicare

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