Don't you think Medicare's technology systems are outdated and inefficient?

Question

George Kolitsas · Accepted Answer

Based on my experience with helping individuals and families, yes. Medicare's systems needed an update 5 years ago!

Justin Lucas · Answer

That is a question that has a lot of debate behind it. Some technologies are good while some technologies are bad

Justin Scheiner · Answer

Yes, many of Medicare’s technology systems are outdated, making processes like enrollment, claims, and provider coordination unnecessarily complex. Modernizing these systems could greatly improve efficiency, user experience, and accessibility for beneficiaries and providers alike.

Answered by Justin Scheiner on May 12, 2025

Agent Licensed in FL, CT, GA, NJ, NY & SC

Answered by Justin Scheiner Medicare Insurance Agent

John L Herman Jr · Answer

Let's face it...almost everything about MEDICARE is confusing including the systems used to apply for MEDICARE...and then once you receive your PART "A" AND PART "B" card...how long would it take to figure out the right Plan for your unique situation?

Did you know that using a local Independent Broker never costs you a fee and would make sure you get the right Plan for you.

Vachik Chakhbazian · Answer

Yeah, you're definitely not alone in thinking that. A lot of people—especially those working within or alongside Medicare—have raised concerns about how outdated and clunky some of their systems are. These outdated systems can make data sharing between providers real headache.

Answered by Vachik Chakhbazian on April 12, 2025

Agent Licensed in CA, AL, AR & 22 other states

Answered by Vachik Chakhbazian Medicare Insurance Agent

David Christian · Answer

Interesting question.  Medicare technology systems are good.  The website of medicare.gov is easy to navigate and helpful for those looking to do research there.  SSA.gov is a bit more complicated and visually isn't stunning, but it leads you through the sequence of enrolling or reviewing your account effectively.

Some of the carriers have great websites and some are just terrible.

Robert Baez · Answer

I'll have to say that there's always room for improvement.  Changes are always being made for more efficiency.

Suzanne Lamperti · Answer

They seem to be, but updating the systems seem ro Medicare a long time to accomplish. The Federal Government seems to move vert slow.

Ron Gambles · Answer

These days technology is evolving with blistering speed.  No, I do not think Medicare's technology is outdated and inefficient.  Much like purchasing a new car, laptop computer or cell phone every year to keep up with the latest upgrade … could easily be considered as wasteful spending.

Likewise, seeking to make technology upgrades across the board in short intervals would be costly.  So, prudent evaluations are made to access the need to make upgrades that would improve performance in areas that are not keeping pace with the demands.