What do you think will have the biggest impact on how healthcare engages digitally with patients over the next couple of years?

Question

Daniel Brechin · Accepted Answer

Talking about myself at 70 years old a having sold Medicare programs for 30+ years.   When I started I could talk direct to a Dr.  Today everything go through a portal.    AI is growing everyday.

Dustin Haffner · Answer

Healthcare’s biggest digital shift will be meeting patients where they already are—mainly through simple, text-based communication instead of clunky portals.
AI will quietly handle intake, triage, and follow-ups so patients get faster, clearer answers without waiting weeks or playing phone tag.
Care will move from occasional office visits to ongoing, between-visit engagement, especially for chronic conditions.

Ron Cronwell · Answer

There are many hurdles to overcome. One is technical ability and how comfortable individual's are with using a cell phone or tablet.

Another is high speed internet connectivity or availability.

Another is the availability of qualified and educated agent assistance.

and finally, increasing general confidence in the information being disseminated. Currently there is far to much misinformation from national telephone centers who lie, beguile, misinform and abuse communications with clients.

Find a trustworthy local agent to build a relationship with over time.

Juliette Chihade · Answer

Over the next 2–3 years, several digital engagement trends are poised to materially reshape how healthcare interacts with patients. These are driven by technology, changing patient expectations, and healthcare delivery models, and will influence communication, care coordination, personalization, and access

Answered by Juliette Chihade on December 17, 2025

Agent Licensed in IL

Answered by Juliette Chihade Medicare Insurance Agent

Vachik Chakhbazian · Answer

The biggest impact will come from advanced AI and personalized digital tools, which will move beyond simple scheduling and information access to proactively predict patient needs, provide personalized care recommendations, and facilitate seamless communication and remote monitoring. This will transform patient engagement from a reactive model to a proactive, personalized, and continuous one, with patients managing more of their care at home.

Answered by Vachik Chakhbazian on October 29, 2025

Agent Licensed in CA, AL, AR & 22 other states

Answered by Vachik Chakhbazian Medicare Insurance Agent

Mark Boone · Answer

The biggest impacts will likely be in the areas of AI and remote patient monitoring, driven by the need for more efficient and personalized care. Healthcare will see greater use of AI for decision making support and patient communication, while remote patient monitoring (RPM) will become more integrated into chronic disease management, supported by wearable devices and the expansion of virtual care

Answered by Mark Boone on December 4, 2025

Agent Licensed in MN, FL, MI & NC, OH, SC & VA

Answered by Mark Boone Medicare Insurance Agent

Elizabeth Henderson · Answer

The biggest impact on how healthcare engages digitally with patients will probably come in the form of increased telehealth options to save on cost. If this is the case, it would be a positive impact for all of us.

Answered by Elizabeth Henderson on October 29, 2025

Broker Licensed in TX, AZ, CA & 11 other states

Answered by Elizabeth Henderson Medicare Insurance Agent

Leann Burkholder · Answer

Most everything is digital now and will continue to move forward with AI and other tech features.  
Using an agent with the matrix to compare plans in your area can be helpful to making an informed decision regarding your health care.

Nkechi Nwankwonta · Answer

Ai, it’s something that is unavoidable at this point. AI’s presence in healthcare will definitely increase in the next few years.

Vernon Douglas · Answer

In my opinion healthcare is big and complicated with lots of moving parts. Even with digital information in place, most people will pick plans based on who has the lowest premium without any idea how the plan works or even if your doctor accepts the plan. You don't have to pay a broker to shop for you to help find the best plan for you. You can't replace the value of an in person consultation.

Answered by Vernon Douglas on October 29, 2025

Agent Licensed in FL

Answered by Vernon Douglas Medicare Insurance Agent

Apryl Freeney · Answer

Integration of AI. There are devices that give real time monitoring that will provide immediate information regarding a potential issue that may turn into a health crisis. This is proactive and preventative care at it's finest which will lead to a more engaged and personalized patient experience.

Answered by Apryl Freeney on October 28, 2025

Agent Licensed in TX

Answered by Apryl Freeney Medicare Insurance Agent

What do you think will have the biggest impact on how healthcare engages digitally with patients over the next couple of years?

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What do you think will have the biggest impact on how healthcare engages digitally with patients over the next couple of years?

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