Conversations about Medicare with your parents are crucial as they age

Conversations about Medicare with your parents are crucial as they age
Written by Alan Faerber CFP® CRPC® Medicare Insurance Agent
  • August 19, 2024


As our parents reach retirement age, many of us find ourselves in the position of helping them navigate the complex world of Medicare. We must approach this topic with care and empathy, ensuring that our parents feel supported and informed throughout the enrollment process.

Below are some valuable tips for approaching this discussion in a helpful and considerate manner, ultimately making the Medicare decision-making process more manageable and less stressful for our loved ones. Remember, seeking assistance from specialists can further ease the transition into Medicare and ensure that our parents receive the best possible guidance and support.

  1. Choose the right time: Find a private, relaxed setting for an uninterrupted conversation. It's important to have a time and place where you and your parents can openly discuss their Medicare options without distractions.

  2. Do your research: Spend some time on Medicare.gov. Understand what Medicare covers and how it works to answer any questions confidently. Familiarizing yourself with the Medicare website will give you the knowledge to guide your parents through the enrollment process and help them make informed decisions. Reach out to a trusted Medicare specialist to get any questions you can’t find answers to.

  3. Be empathetic: When discussing Medicare, it's crucial to approach the topic with empathy. Let your parents know you're there to support them during this potentially confusing time of making decisions about complicated benefits. Listening to their concerns and offering reassurance will make the process less overwhelming for them. Put yourself into their shoes. Imagine what it’s like. This empathy will not only make the process easier for them but also strengthen your bond with your parents.

  4. Focus on their needs: Consider current medications and healthcare needs. Highlight how Medicare can benefit them and improve their healthcare access. Understanding their healthcare needs will help you guide them toward the most suitable Medicare plan that meets their requirements. This may be traditional Medicare parts A, B, and D and a Medigap plan or a Medicare Advantage plan run by an insurance company.

  5. Provide resources: Offer to help your parents navigate the Medicare website and provide printed materials explaining the program. Give them the contact information for a reliable resource they can contact if they need it. Equipping them with resources and support will make the Medicare enrollment process less daunting for them.

  6. Follow up: Reassure your parents that you're available to help them through the process and address any further questions or concerns. Following up regularly will show your ongoing support and commitment to helping them make the best Medicare choices. This ongoing support is a crucial part of the process and will make your parents feel more secure and cared for.

Don’t hesitate to reach out to an agent for help. Any specialist who works with Medicare will be happy to assist you at no cost or obligation to you. 

Knowing that these resources are available can make the Medicare enrollment process smoother and less stressful for your parents, and for you as their caregiver.


Alan B. Faerber CFP® CRPC®, found his passion for financial and healthcare planning while studying at the University of Utah. Since 2007, he has honed his skills by guiding individuals and families through complex financial and investing situations. His commitment to continuous learning is evident in his professional designations, and his true passion lies in helping people plan for and achieve meaningful life experiences.