I have Medicare through Mutual of Omaha but I have no Medicare cards. How do I get my part A and B cards.

Answered by 8 licensed agents

Your Medicare card (Parts A & B) comes from the federal government, not from Mutual of Omaha. What you have through Mutual of Omaha is likely a Medicare Supplement (Medigap) plan, which is separate from your actual Medicare coverage.

Here's how to get your red, white, and blue Medicare card:

Online (fastest):

- Go to mymedicare.gov

- Create or log into your account

- Request a replacement card directly through the portal

By Phone:

-Call 1-800-MEDICARE

In Person:

- Visit your local Social Security Administration office

- Bring a valid photo ID

Things to know:

- Replacement cards are free

- It typically arrives within 30 days

Answered by Trever Dahms on July 15, 2026

Broker Licensed in FL, NC, SC & WI

Answered by Trever Dahms Medicare Insurance Agent
You can obtain an original Medicare card two different ways. You can create an account on Medicare.gov and request a new card, or even print your card! Or you can call 1-800-MEDICARE and speak to a representative and request that they send you a new card.

Answered by James Beyer on July 18, 2026

Broker Licensed in CT, AZ, FL & 12 other states

Answered by James Beyer Medicare Insurance Agent
If you need your red, white, and blue (paper) Medicare card for Part A and Part B, that actually comes from Medicare/Social Security — not from Mutual of Omaha. Mutual of Omaha may be your supplement or other plan, but your Original Medicare card is issued separately. The easiest way to get a replacement is to log into your Social Security account online and request one, or call Social Security and ask them to mail you a new card.

Answered by Holly Lewis on July 15, 2026

Agent Licensed in NY

Answered by Holly Lewis Medicare Insurance Agent
Your Medicare Parts A and B come from the federal government. To get a new Medicare card, you can request it online at Medicare.gov. Or you can call 1-800-MEDICARE.

Answered by Mark Bilgere on July 15, 2026

Broker Licensed in TX, AR, IN & LA, MN, NE & OK

Answered by Mark Bilgere Medicare Insurance Agent
Medicare Part A and B is Original Medicare which is your red, white and blue card. If you do not have this or cannot find it, you can request that Medicare send you a replacement. Your Mutual of Omaha is the Medigap Plan that you are on as a supplement to Original Medicare, which will be a different card.

Answered by Mandy Scarborough on July 17, 2026

Broker Licensed in TN, CA & IN

Answered by Mandy Scarborough Medicare Insurance Agent
As a Medicare broker, this is one of the most common questions I get — and it's an important distinction to clear up:

If you have a plan through Mutual of Omaha, that is NOT your Part A and Part B card.

Go to MyMedicare.gov and log in or create an account. Once you are in, you can view, print, or order an official replacement card. You can also log in at SSA.gov - go to your my Social Security account.

You can print a temporary letter immediately while you wait for the official card in the mail.

Call Medicare Directly

Call 1-800-MEDICARE. Available 24/7.

They will verify your identity and mail you a new card. It usually arrives in about 30 days.

Call Social Security

Call 1-800-MEDICARE. Monday - Friday, 8 am - 7 pm. Social Security is actually the agency that issues the Medicare card.

Answered by Kimberly Cox on July 18, 2026

Broker Licensed in CA, AL, FL & 11 other states

Answered by Kimberly Cox Medicare Insurance Agent
Option A — Call Medicare

Call 1‑800‑MEDICARE (1‑800‑633‑4227)

Available 24/7

They will verify your identity and mail you a replacement card.

Option B — Check your Social Security account

If you enrolled in Medicare through Social Security, your Medicare number may appear in your mySocialSecurity account.

Answered by Françoise Mueller on July 18, 2026

Broker Licensed in UT, AL, AZ & 33 other states

Answered by Françoise Mueller Medicare Insurance Agent
Contact Medicare for a copy of your Medicare Card. Part A and B is through Social Security. Mutual of Omaha is your secondary/ medigap plan. That is a separate card all together.

Answered by Nikki Rowland on July 15, 2026

Broker Licensed in SC, NC & OH

Answered by Nikki Rowland Medicare Insurance Agent

Tags: Advice for Seniors Medicare Part A Medicare Part B The Medicare System

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