Cindy Ozburn-Ellison, Medicare Insurance Broker

About Me

After working as professional teacher for 2 decades, it has been said regarding me, "Once a teacher always a teacher". I enjoy assisting individuals and couples plan for their retirement. One aspect of retirement planning is health insurance. Helping navigate through the options is what I do best!

I'm a licensed Health and Life Insurance agent. I'm the founder and principal agent at Cedo Care Agency.

On a regular basis I assist clients as they look through various options ranging from Medicare Advantage, Medicare Supplements and other individual products. Supporting clients as they sift through educational information ultimately towards their best solution. I am supporting my clients every step of the way.

It is ultimate care when it is Credo Care.

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Q&A with Cindy Ozburn-Ellison

Why not just call the insurance carrier directly?

Answer: Question:  Medicare Question: Why not just call the insurance carrier directly? 

Credo Care Agency Answer:  Customer service individualized by an agency is the best way to go! 

You want to be able to talk to the same person every single time that you have questions or concerns. 

You want to have someone who's got your back and is more than willing to do the research for you, an analyze the very best options, as well as educate and explain the pros and cons of the plans in your area. Some companies want to be selected so much so that they will not tell you about other plans in your area that might not be offered by them. This makes sense that you need to go with a broker who can shop around for you with all the options that are available. There can be multiple plans with each company as well. We are not swayed by any particular carrier/company thus are not biased.  We are thinking of ONLY you while serving you.

Let me restate this since it is a key point:

You want an agent that has broker status! This is key ...to offer you a multiple selection of companies to choose from NOT one isolated company that could care less about comparing your plan with another company's. 

It's a great option to seek out your own personal health care agent that can let you know when your plan is approved and everything's in place without you having to call and ask. Someone who can make sure you have what you need so you can run this by your doctor before the enrollment window is over. Flexible support with your own agent who can make changes for you and give you member service phone numbers and billing support staff contact information for matters that may arise down the road.

Imagine an agent alerting you personally if plans are projected to be dropped or altered.  The heads-up support that very few clients find nowadays. Wouldn't you like an agent that can email you your card the minute it's available?  Yes, it feels so good to have someone follow up with you along the way instead of you

Is it ok to work with a Medicare Agent from another state?

Answer: YES if the agent is licensed in YOUR state all is well! Several agents are licensed in more than one state. JUST ask your agent for their license number for YOUR state and take it from there. As a Medicare Agent we take LOTs of tests and know the rules. NO worry every agent is verifiable.