Victoria Shiu, Medicare Insurance Broker

About Me

"As a licensed pharmacist and dedicated insurance agent specializing in Medicare, I am committed to providing personalized solutions that meet the unique needs of each client. With a strong background in healthcare and insurance, I understand the complexities of Medicare and work diligently to simplify the process for my clients.

My approach is centered on building relationships and taking the time to understand each individual’s healthcare needs and financial situation. I pride myself on tailoring policies that not only comply with regulations but also provide peace of mind and comprehensive coverage.

Throughout my career, I have successfully assisted numerous clients in navigating their Medicare options, ensuring they receive the benefits they deserve. My goal is to empower clients with the knowledge and resources they need to make informed decisions about their healthcare.

I am always eager to connect with fellow healthcare professionals, clients, and anyone interested in discussing the evolving landscape of Medicare. Let’s connect and explore how I can help you or your loved ones find the right coverage!"

Get in touch with Victoria using this form

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My Google Reviews

23 Total Reviews   (5.0 )

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Amy Collins
May 26, 2025

Fantastic customer service!! When u are unsure and need help, he comes back and gives 110%!!! We are so grateful for all his help and support to guide us through all our needs. It was a relief to have someone like this on your side when u have done all u know to do and still have questions.. very responsive. Incredibly helpful. Top notch

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Chris Collins
May 26, 2025

They are the best people to deal with. Very helpful and knowledgeable in what would be best for you. You cant go wrong with them.

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T J
May 21, 2025

Wade is great! Super easy process and advised me every step of the way. Thank you for such great customer service.

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Nyelu
May 21, 2025

I recently had the pleasure of working with Wade through Healthcare.gov, and I couldn’t be more grateful for his help. After losing my job, I found myself without health insurance and unsure of what to do next. Wade was incredibly knowledgeable, patient, and supportive throughout the entire process. He guided me step-by-step and helped me find a health insurance plan with Blue Cross Blue Shield of North Carolina that fits both my healthcare needs and my financial situation. Thanks to his help, I now have coverage that gives me peace of mind without adding a heavy financial burden. Wade truly made a stressful situation much easier, and I’m so thankful for his professionalism and care. I highly recommend working with him if you’re navigating the marketplace!

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Annie A Krol
May 14, 2025

Q&A with Victoria Shiu

Answer: That’s a great question and one many seniors have! It depends on what type of Medicare plan you have. If you have traditional Medicare or traditional Medicare with a Medicare Supplement plan; you just need to notify your insurer and update your address with Social Security. However, if you are on a Medicare Advantage plan you will have to change plans as that is specific to the zip code you live in.

Answer: I know Medicare can feel overwhelming, but you don’t have to figure it out on your own. As a pharmacist, I understand both the insurance side and the medication side, so I can help you sort through your options, make sure your prescriptions are covered affordably, and keep everything simple. We’ll take it one step at a time.

Answer: With a chronic condition like diabetes, your Medicare costs include more than just premiums: you’ll want to account for doctor visits (primary care and specialists), medications, and supplies.

If you are working with a Medicare Advocate, they can help calculate all of your costs depending on the plan you choose.

Answer: This is one of the most confusing questions I receive as a Medicare Advocate. The answer depends on your situation when you turn 65.

If you have creditable coverage when you turn 65, you can delay Medicare without penalty. Creditable coverage, in the context of Medicare, refers to health insurance coverage, particularly prescription drug coverage, that is at least as good as Medicare Part D. Examples include an employer with 20 or more employees, Tricare, VA, or union coverage.

You will face penalties if you don’t have creditable coverage and skip enrollment at 65.

Answer: What I enjoy most is helping people feel less stressed about Medicare. It can be confusing, but I like being able to explain things simply and make sure patients can get the medicines they need without breaking the bank. With my pharmacist background, I can also connect the dots between their coverage and their medications, which gives them continuity of care and peace of mind.

Answer: That’s a really important question — and the answer depends on timing and underwriting rules for your Medigap Plan G.

If you bought Plan G during your 6-month open enrollment at age 65 (or when you first got Part B): Your Medigap must pay its share, even if the surgery was already scheduled.

If you bought outside that window: Whether Plan G pays depends on your prior coverage history and whether the insurer applied a pre-existing condition waiting period.

Answer: Medicare covers wheelchairs if they’re medically necessary, but you’ll need a doctor’s order and must go through a Medicare-approved supplier. You’ll owe 20% unless you have Medigap or a Medicare Advantage plan with different cost rules. The process to make sure you follow the appropriate rules with your plan is as follows: Talk with your doctor, get documentation from you doctor, choose a Medicare-approved supplier, confirm coverage and costs. This is a great example of why a Medicare advocate is so important! I will help you navigate these authorization processes with ease!

Answer: Cataracts are one of the most common surgeries for Medicare beneficiaries, and the costs can be confusing. Traditional Medicare, traditional Medicare with Medigap, and Medicare Advantage all cover the surgery, but at different copays or coinsurance. If you have Traditional Medicare, you will typically pay a 20% coinsuance. Adding a Medigap plan will help lower the high out-of-pocket costs.

Answer: You can save by shopping around, choosing a lower-premium plan design, or taking advantage of state-specific switching rights and discounts. Here are some steps that will help guide you: Shop around the same letter plan, Consider Plan N or a High-Deductible Plan G, Use Household or Spousal Discounts, Check Issue Age vs. Attained Age Policies, etc. It is good practice to talk with your Medicare Advocate regularly to ensure you are saving the maximum amount of money.

Answer: Medicare rules are “one size fits all” — but employers’ insurance rules aren’t. The tricky part is figuring out how your job’s insurance interacts with Medicare. That’s why the answer is different for a 67-year-old at a 3-person law office versus a 67-year-old at IBM. Make sure you have a Medicare Advocate that will help you navigate these complexities.

Answer: Sticking with Original Medicare alone exposes you to unlimited financial risk. For someone with significant health issues, this could be financially devastating. A Medigap plan or Medicare Advantage plan adds protection by capping or covering those out-of-pocket costs. Do NOT get into medical debt when I can make sure you are covered!

Answer: Medicare doesn’t set a hard cap on PT visits — as long as therapy is medically necessary and properly documented, it’s covered. The number of visits you get may depend on your medical need and, if you’re in Medicare Advantage, your plan’s rules (Evidence of Coverage). The best way to ensure you are covered is to call your plan directly.

Answer: With an HMO Medicare Advantage plan, you’ll almost always need to stay in-network (with referrals) for coverage. Out-of-network cardiology visits are usually not covered, unless it’s an emergency.

Answer: “Each year, it’s important to review your income to see if it might trigger higher Medicare premiums (called IRMAA). Even things like investment gains, IRA withdrawals, or tax-free interest can count toward your income. By planning ahead—such as spreading out withdrawals, using Roth accounts, or giving to charity directly from your IRA—you may be able to stay below the thresholds. And if your income has dropped since a high-income year, you can often appeal the surcharge.”

Answer: “As a pharmacist and Medicare advocate, what I value most is helping patients navigate the often confusing world of Medicare and medication coverage. I enjoy being able to simplify complex options, connect people with affordable solutions, and ensure they have access to the medications they need. For me, the most rewarding part is building trust—knowing that patients see me not only as their pharmacist, but also as a partner who advocates for their health and financial well-being.”