Monique Bascle, Medicare Insurance Broker
About Me
Hi, my name is Monique Bascle, and I’m your local Medicare insurance broker based in Houma, Louisiana. I started my insurance career in 2005 in the Property & Casualty industry, where I spent 13 years gaining valuable experience in client service, sales, and coverage solutions. In 2023, I founded Pelican Benefits Group to offer clients a wider range of Life and Health insurance options.
Medicare is my focus and my passion. I take the time to compare plans from both nationally and locally recognized carriers to ensure you get the best value and protection for your unique needs and budget. My goal is to make the process simple, stress-free, and personalized to you—and best of all, my services come at no cost to you.
Get in touch today to explore your Medicare options, and be sure to mention that you found me on Medicare Agents Hub!
Q&A with Monique Bascle
I'm retiring next year - do I need to do anything with my Medicare?
Answer: The next step depends on whether you’re already enrolled in Part A and Part B and if you currently have employer coverage. There are specific timelines tied to retirement, and missing them can result in permanent penalties. I’d be happy to review your situation to ensure everything is handled correctly.
How do I handle billing issues if something is wrong on a Medicare statement?
Answer: First, I would ask the beneficiary to send me a copy of the statement. I would then carefully review it and contact the provider to confirm whether a billing mistake occurred. If needed, I would follow up with Medicare to help resolve the issue.
What was your most successful strategy for building rapport with a beneficiary during a remote meeting? How does this approach differ from your in-person communication techniques?
Answer: The only difference between a remote and an in-person meeting is eye contact. I treat all meetings equally by showing genuine interest, empathy, and actively listening to the beneficiary’s needs.
What are some common emotional barriers families face during caregiving transitions?
Answer: While having a close family member battle Alzheimer's, I personally experienced denial, fear, and emotional exhaustion.
What are the reasons why I should work with a Medicare agent?
Answer: Working with a local Medicare broker will help you simplify the process by comparing plans, costs, and coverage options in your local market. A broker will provide unbiased personalized guidance to ensure you get the best plan for your medical and financial needs - at no extra cost to you.
Do I need to do anything for Annual Enrollment Period (AEP)?
Answer: Yes — it’s important to complete a no-cost review during the Annual Enrollment Period. What worked for you last year may not be the best fit for your needs this year.