Melissa MacCalla, Medicare Insurance Broker
Melissa MacCalla
Senior HealthCare Solutions
Medicare Broker Licensed in FL, AL, AZ, CA, CO, CT, GA, IA, ID, IL, IN, KS, KY, LA, MD, MI, MN, MS, MT, NC, NE, NH, NJ, NM, NV, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI and WV
9+ Years of Experience
Contact Details
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Location
Titusville, FL
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Phone
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Website
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About Me
Meet Melissa MacCalla, President of Senior HealthCare Solutions, a leading authority in Medicare with a heartfelt family touch. Her journey from Leadership Brevard graduate to Medicare expert reflects her dedication to personal growth and community.
What sets Melissa apart is her unwavering commitment to seniors. Her family-owned business, with her mother Denise and brother Ken, embodies a unique dedication to serving the elderly in their community.
Melissa’s Florida roots shine through her Florida State University alumni status, despite spirited family sports rivalries. In her competitive family, she shares a special bond with her daughter and eldest niece, born just months apart, adding warmth to her vibrant family life.
Professionally, Melissa simplifies the complex world of Medicare for seniors. Her unexpected transition into this field stems from a profound desire to help seniors navigate the intricate system, offering clarity amid confusion.
Melissa’s journey exemplifies passion, dedication, and community engagement, transforming from an adventurer to a trusted advocate in Medicare. Her commitment, combined with her family’s support, makes her a standout figure in healthcare and beyond.
Directions to My Office
My Google Reviews
685 Total Reviews (5.0)
March 29, 2025
My agent was Amie Randall. She was extremely helpful and patient with me ( a computer idiot)in maneuvering through the process. I can't thank her enough for her kindness, knowledge, and professionalism.
March 29, 2025
Patient kind and understanding. Walked me through all the steps so I could understand everything! Thank you Aime!!!
March 28, 2025
The representative contacted me in a timely way to alert me to a price increase in my policy. She recommended an alternative provider offering the same type of coverage at a lower rate equal to what I was already paying. I was provided with contact information and clear instructions on how to make the change. I appreciate the conscientiousness and good communication I’ve experienced with Senior Healthcare Solutions.
March 28, 2025
One call and I was able to get a quote of medication coverage. Melissa walked me through the application process. Very easy and quick.
March 26, 2025
My Name is Carlene Stricklin, Ms Kim has helped with an overwhelming time in life when you enter retirement age. This was not a easy decision or task for me. Kim Cotten with Senior Healthcare Solutions, has turned this into something very understanding & help in areas i didn't even know about. This has been a very positive experience for me. She's the person that will come back, call whenever you need her to. Very knowledgeable, will always keep you updated on any changes that may be good for you. Thank you Kin. Carlene
March 21, 2025
Kim at Senior Health Care Solutions has been very great at assisting me in navigating through my medical plans. She takes the time to go over the plans. She answers all my questions and make sure that I understand the plans. Kim also keeps me updated on in plan changes so I can decide which ones fits my needs. I would recommend anyone to use Senior Health Care Solutions.
March 20, 2025
Senior Healthcare Solutions was there for me when I really needed help. Thank you Amie Randall for working with me to solve my insurance situation. I was quite overwhelmed and appreciate the professional and compassionate assistance.
March 19, 2025
Friendly and knowledgeable.
March 17, 2025
Kim was very helpful and went through the different plans with me. I highly recommend Kim Cotten and Senior Healthcare Solutions.
March 17, 2025
I've been working with Melissa and her team at Senior HealthCare Solutions for several years and they do a great job! They are very knowledgeable and get me the coverage I need at the best rates. I couldn't do it without them!
March 12, 2025
Kim was awesome! She helped me and my husband sign up for Medicare and the supplements during our special enrollment period. Kim put our minds at ease by answering all our questions and personally keeping on top of the paperwork. We would highly recommend her if you need guidance on any insurance issues.
March 9, 2025
We had a great experience working with Kim. Would highly recommend.
March 6, 2025
March 4, 2025
Amie was very helpful with signing my wife and I up for supplemental insurance to our Medicare. She was very informative and educated to all the options. She recommended a plan that will suit our needs without draining our pockets. She went above and beyond and assisted us with signing up for social security benefits. It was a fantastic experience, thanks Amie!
March 4, 2025
Hello I am a senior about to have a surgery and I found Zkim Cotten on the You Tube channel, I called her to find out about my coverage and details, she explained as ll the details and coverage for the plan that I switched to she was very thorough and understanding and explained everything to me , she was very pleasant and to the point of my questions and answers, I would recommend her to my friends and neighbors in the future . A very nice experience.
February 28, 2025
Ms. Cotten was very helpful, respectful , courteous. I really enjoyed her. She helped me out a lot. I've recommended her to my family members. She's helped those also. She deserves a raise in my personal opinion.
February 26, 2025
Melissa is a saint to say the least. She helped me through every step of the way to understand Medicare plans as I knew nothing about at all. I highly highly recommend Melissa if you truly want to understand what your choices are, she is a blessing
February 25, 2025
Great family owned business. Melissa is a very knowledgeable and personable agent. If you need help or have questions I don't think you could find a better place to call.
February 24, 2025
Kim Cotton was great. She was professional and knew what she was talking about. I could of never done it without her.
February 21, 2025
February 21, 2025
February 20, 2025
Great service
February 19, 2025
Knowledgeable, and very helpful helping me obtain good coverage. Will continue working with them in the future and will recommend to friends and family.
February 19, 2025
Exceptional service and professional guidance. Carefully explained all options.
February 14, 2025
Kim was very easy to work with. First, she was efficient and responsive in returning calls and texts. She answered questions clearly, concisely. She was always pleasant, and very professional. .
February 14, 2025
Kim saved me! I was being mislead by different companies and I was so afraid that I would be without medical coverage. She was amazing and now I can breathe and stop stressing! Thank you, Kim!
February 10, 2025
My Senior Healthcare Solutions representative took the hassle out of searching the web, and waiting for callbacks to start the enrollment process in selecting the insurance of my choice. Her keen sense of listening to the variables I wanted in a healthcare plan, made it possible to have the choices approved without a hitch. Also appreciated the follow-up text messages, avoiding unwanted calls. I highly recommend Senior Healthcare Solutions for assistance in selecting a healthcare plan.
February 6, 2025
Friendly and helpful.
February 4, 2025
Melissa is a very efficient and pro active agent. Very good at attending to your needs and requests.
February 4, 2025
February 4, 2025
I highly recommend senior Healthcare solutions, they respond quickly, friendly very helpful, they saved me money .
January 30, 2025
Always on top of the Medicare marketplace. Always helpful and professional.
January 30, 2025
Aime Randall was extremely helpful. She answered all questions and made a difficult process easier. We couldn't be more pleased. Thank you Aime and Senior Solutions. We would recommend them to anyone needing insurance.
January 29, 2025
Melissa help us with our insurance policies for myself and my spouse. She answered every question we had pertaining to our insurance needs. I would highly recommend anyone to call them with any of your insurance needs they were quick to respond and had me insured in less then two days!!! Thanks Senior Healthcare Solutions for being there when we needed you!! If I could have left 10 stars I would have done so!!!
January 29, 2025
The Girls did an excellent job in helping me navigate the system, it is much appreciated.
January 10, 2025
Friends recommended Melissa to me after a discussion about the vagueries of navigating the Medicare supplement/advantage maze. Melissa was attentive to all my questions and thoroughly explained the different options. Her help is saving me a tidy sum. I highly recommend using her services.
January 10, 2025
January 9, 2025
Melissa has worked with me and my odd times of sleep. I worked overnights for 20 years can’t get used to normal sleeping. So thank you Melissa for being patient and explaining every detail in a way I could understand. I recommend her anytime.
January 9, 2025
Melissa was very helpful with trying to understand which health insurance to choose. I was so happy to have the help with someone so knowledgeable, would absolutely recommend.
January 2, 2025
Excellent Service and Honesty