Diane Poythress, Medicare Insurance Agent

About Me

Hi! My name is Diane, and I am your dedicated Medicare consultant and agent. My focus is on Medicare, and I am committed to assisting you in finding the most suitable plan that aligns with your unique needs and budgetary constraints. I will tackle the challenge of sifting through plans from nationally and locally recognized companies, so you don't have to. What's more, my services are entirely free! Reach out to me today to explore your Medicare insurance options and be sure to mention that you discovered me on Medicare Agents Hub!

Get in touch with Diane using this form

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My Google Reviews

9 Total Reviews   (5.0 )

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Crystal Gonzalez
August 5, 2023

Thank you for helping get my dad all setup with Medicare, she was very knowledgeable about the plans and coverages available. Ms. Dianne took extra time to research the medications my father takes on a regular basis and make sure they were covered on the new plan. I recommend Dianne to anyone shopping health insurance or Medicare supplement plans. She has been wonderful to work with.

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jim yancey
December 14, 2022

This woman goes ABOVE AND BEYOND at helping you work through health insurance. Sooo positive and kind..Best experience ever

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Katharine Ortmann
October 12, 2022

I have met with many Medicare "specialists" and I absolutely love Diane Poythress. She doesn't just talk about going the extra mile to help, she actually follows thru and does it. She is always cheerful and happy to help with any situation concerning Medicare that comes up.

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pamela black
August 6, 2021

Diane helped me immensely throughout my journey with breast cancer. The health insurance plan she had enrolled me in prior to my diagnosis came through with flying colors and she was with me every step of the way. I can't say enough about her, her professionalism, and her services and would recommend having a conversation with Diane to see how she can help you!

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Shelly Richardson
April 7, 2021

I highly recommend Diane @ Biltmore Health Insurance Solutions. She has been so efficient in this entire process. I am thrilled with my new policy and I owe it to her. She did a training call with me to assure I am informed with how the policy works. Diane even has followed up several times to make sure I received all my Documents. I am 100% happy with Diane and LOVE this new policy! Thank You Biltmore Health Insurance Solutions.

Q&A with Diane Poythress

Answer: I take the time to understand your individual healthcare needs and preferences, offering tailored recommendations.

Working with a Medicare agent can be beneficial for several reasons, primarily because I offer expertise, personalized guidance, and can help you navigate the complexities of Medicare. Agents can save you time, potentially money, and reduce the stress of choosing and enrolling in a plan. I can also provide ongoing support and help you understand your coverage throughout your retirement.

Answer: Long-term Care

One hidden Medicare expense that many people overlook is the cost of long-term care, particularly custodial care in a nursing home. While Medicare Part A does cover some skilled nursing facility care after a qualifying hospital stay, it doesn't cover the long-term custodial care many seniors eventually need. This type of care, which includes assistance with daily tasks like bathing, dressing, and eating, can be very expensive, easily reaching $5,000 to $10,000 per month depending on location.

Answer: Yes, it's highly likely that Medicare Advantage (MA) plans will offer more digital health tools like apps by 2030, building upon existing trends and advancements.

Some digital health tools already being integrated into Medicare Advantage plans include digital therapeutics, personalized care plans, telehealth, remote monitoring devices, and member portals/apps. This trend is expected to make healthcare more accessible for seniors.

Answer: Whether Original Medicare or Medicare Advantage is "better" depends on your lifestyle, individual needs, and preferences. Original Medicare offers freedom to choose any doctor or hospital that accepts Medicare, while Medicare Advantage plans often have lower premiums and may include extra benefits like vision, dental, and hearing coverage. However, Medicare Advantage plans typically have provider networks and may require referrals, potentially limiting choices.

There is no right or wrong; it's about your needs and lifestyle.

Suppose you have set aside funds for a monthly premium. If you value freedom of choice and don't mind potentially higher costs, Original Medicare might be a good fit, especially if you enroll in a Medigap plan.

If you prefer lower premiums, extra benefits, and are comfortable with a network and potential referrals, Medicare Advantage could be a better option.

Answer: While Medicare Supplement (Medigap) plans offer standardized benefits, the monthly premiums can vary significantly between insurance companies. This means that even if you have the same plan letter, you could be paying a different amount than someone with the identical coverage from a different insurer. To potentially save money on your Medicare Supplement, consider these options:

1. Shop around and compare premiums

2. Consider switching plans or companies

3. Explore High-Deductible options (Plans F and G)

Answer: Medicare deductibles are not fixed and can increase each year.

The Centers for Medicare & Medicaid Services (CMS) determines the deductible amounts for Parts A and B.

If you have a Medicare Advantage plan (Part C) or Medicare Part D plan (prescription drug coverage), your deductible and other costs can also change each year, as they are set by the private insurance companies offering those plans.

Answer: I can! I am a licensed professional who can guide you through plan options, enrollment, and answer any questions you may have about coverage. When I meet with someone to discuss Medicare, I do my best to explain the "maze and alphabet soup" of Medicare. It is important to get your questions answered before you select a supplement or an advantage plan.

Answer: Medicare generally covers cataract surgery, but seniors can still face out-of-pocket costs. While Medicare Part B covers 80% of the approved costs for the surgery, pre-surgery exam, and post-surgery care after the deductible is met, the remaining 20% and any costs for advanced lens implants or elective procedures are the responsibility of the patient.

Answer: IRMAA, or the Income-Related Monthly Adjustment Amount, can increase your Medicare Part B and Part D premiums if your income is above certain limits. The Social Security Administration (SSA) determines if you owe an IRMAA based on your Modified Adjusted Gross Income (MAGI) from two years prior. For 2025, this means your 2023 tax return is used. If your income triggers an IRMAA, the SSA will send you a notice detailing the surcharge.

Answer: Medicare does not generally cover the costs of assisted living. While Medicare provides coverage for some skilled nursing care in certain situations and some Medicare Advantage plans may offer limited assistance with non-medical services, it primarily focuses on acute medical care, not long-term custodial care.

Medicare primarily focuses on acute medical care and rehabilitation, while assisted living facilities mainly provide custodial care, which includes help with daily living activities, medication management, and supervision. This is why you need to have a plan in place for yourself in case you need assistance.

Answer: You are likely enrolled in different types of Medicare plans, which offer varying benefits. While Original Medicare (Parts A & B) doesn't include SilverSneakers, many Medicare Advantage (Part C) and some Medicare Supplement (Medigap) plans do. Your friend's plan likely includes SilverSneakers as an added benefit, while your plan might not.

Answer: Yes, it allows members to purchase eligible health and wellness products using a prepaid card. These cards are typically loaded with a set allowance, either monthly or quarterly, and can be used at participating retailers like CVS, Walgreens, Walmart, and others, or through mail order or online platforms.

Answer: If you are on a tight budget, comparing Medigap Plan K and Plan G involves weighing lower premiums against potential higher out-of-pocket costs.

Answer: Medicare generally does not cover experimental treatments or the costs of clinical trials, but it may cover the "routine costs" of qualifying clinical trials. Routine costs are those that would normally be covered by Medicare if the patient were not participating in the trial, such as standard medical care and treatment of trial-related side effects.

Answer: Technology will play a significant role in shaping the future of Medicare, impacting how beneficiaries access care, how providers deliver services, and how the program itself is administered. Telehealth, AI, and digital health technologies are expected to become increasingly integrated into Medicare, offering potential benefits like improved access, enhanced efficiency, and better health outcomes.

Answer: Generally, Medicare does not cover medical care outside the United States. There are very limited exceptions, such as if you are in a US territory or if you are traveling through Canada and need to be hospitalized.

Some Medigap plans may offer limited coverage for emergency care while traveling outside the US, typically with a lifetime limit and requiring you to pay a portion of the costs.

It's crucial to purchase comprehensive travel health insurance before your trip to cover potential medical expenses, emergency transportation, and other related costs.

Answer: I find fulfillment in knowing I helped someone find a plan that saves them money or better suits their health needs.