Susan Shimp, Medicare Insurance Agent

About Me

Susan Shimp is the founder of Signature Senior Advisors and has been helping Medicare beneficiaries navigate their healthcare options since 2015. Based in New Braunfels and serving clients throughout Texas and multiple other states, Susan specializes in Medicare Advantage, Medicare Supplement, Part D Prescription Drug Plans, and retirement healthcare planning.

Known for her education-first approach, Susan believes Medicare shouldn't be confusing or overwhelming. She takes the time to explain options in plain English, helping clients make confident decisions based on their doctors, prescriptions, budget, and healthcare needs.

Over the years, Susan has helped more than 1,200 Medicare beneficiaries understand their coverage and receive ongoing support long after enrollment. Her clients appreciate having a local, accessible advisor who answers the phone, returns calls, and remains available year-round for questions, plan reviews, and customer service needs.

As an independent Medicare advisor, Susan works with multiple insurance carriers, allowing her to compare plans and focus on finding solutions that fit each client's unique situation. She is passionate about serving seniors, building lasting relationships, and ensuring every client feels informed and supported.

When she's not helping Medicare clients, Susan is actively involved in the New Braunfels and San Antonio communities, partnering with local senior resources and providing educational workshops designed to simplify Medicare.

"You won't be losin' or be confusion' when you're choosin' Susan"

Get in touch with Susan using this form

Directions to My Office

Google Logo

My Google Reviews

38 Total Reviews   (5.0 )

Profile Picture
Kelly James
July 30, 2026

Very knowledgeable and so easy to work with.

Profile Picture
Debbie Wright
July 28, 2026

Susan explained Medicare required benefits simple and easy to understand. She worked with me to educate my lack of knowledge on signing up for Medicare. She is honest, informative and absolutely professional. She cares about the people she assists. I recommend utilizing her expertise to anyone facing retirement age. Robert Wright

Profile Picture
Eric Langenhahn
July 22, 2026

Susan definitely knows her stuff when it comes to Medicare. Highly recommended.

Profile Picture
Pam Jeffries
July 21, 2026

Susan was awesome! We moved from Washington to Texas and had gone to another person to help us. They messed things up. I found Susan on Google when my insurance was canceled! She knows what she’s doing!! She listened and fixed our problems right away while being personable and professional at the same time. I am so glad we found her!

Profile Picture
Eugene Edmunds
July 21, 2026

Every question that I asked her she answered perfectly where I can understand it she gave me information that I needed to get from my bank she also told me about a AVS form that I need to look up and fill out overall it was a really good conversation