Susan Shimp, Medicare Insurance Agent

About Me

Susan Shimp is the founder of Signature Senior Advisors and has been helping Medicare beneficiaries navigate their healthcare options since 2015. Based in New Braunfels and serving clients throughout Texas and multiple other states, Susan specializes in Medicare Advantage, Medicare Supplement, Part D Prescription Drug Plans, and retirement healthcare planning.

Known for her education-first approach, Susan believes Medicare shouldn't be confusing or overwhelming. She takes the time to explain options in plain English, helping clients make confident decisions based on their doctors, prescriptions, budget, and healthcare needs.

Over the years, Susan has helped more than 1,200 Medicare beneficiaries understand their coverage and receive ongoing support long after enrollment. Her clients appreciate having a local, accessible advisor who answers the phone, returns calls, and remains available year-round for questions, plan reviews, and customer service needs.

As an independent Medicare advisor, Susan works with multiple insurance carriers, allowing her to compare plans and focus on finding solutions that fit each client's unique situation. She is passionate about serving seniors, building lasting relationships, and ensuring every client feels informed and supported.

When she's not helping Medicare clients, Susan is actively involved in the New Braunfels and San Antonio communities, partnering with local senior resources and providing educational workshops designed to simplify Medicare.

"You won't be losin' or be confusion' when you're choosin' Susan"

Get in touch with Susan using this form

Directions to My Office

Google Logo

My Google Reviews

30 Total Reviews   (5.0 )

Profile Picture
J Carpenter
July 8, 2026

Susan is so wonderful and patient. Helping me navigate through this process! Whew!

Profile Picture
Zonia Garza
June 23, 2026

Call the " Medicare Gals" Signature Team for all your Medicare and Retirement needs. Miriam Soto has helped me navigate this next phase of my life. Miriam has a warm personality and she's very knowledgeable on Medicare. Give her a call today, you won't regret it. Thank you Miriam for all your help.

Profile Picture
ANNA AVERA
June 22, 2026

Profile Picture
Bella Berdon
June 15, 2026

Profile Picture
Peter R. Joseph
June 14, 2026

One of the best in the business. Very reliable, honest and trustworthy. Highly recommend them!