Susan Shimp, Medicare Insurance Agent

About Me

Susan Shimp is the founder of Signature Senior Advisors and has been helping Medicare beneficiaries navigate their healthcare options since 2015. Based in New Braunfels and serving clients throughout Texas and multiple other states, Susan specializes in Medicare Advantage, Medicare Supplement, Part D Prescription Drug Plans, and retirement healthcare planning.

Known for her education-first approach, Susan believes Medicare shouldn't be confusing or overwhelming. She takes the time to explain options in plain English, helping clients make confident decisions based on their doctors, prescriptions, budget, and healthcare needs.

Over the years, Susan has helped more than 1,200 Medicare beneficiaries understand their coverage and receive ongoing support long after enrollment. Her clients appreciate having a local, accessible advisor who answers the phone, returns calls, and remains available year-round for questions, plan reviews, and customer service needs.

As an independent Medicare advisor, Susan works with multiple insurance carriers, allowing her to compare plans and focus on finding solutions that fit each client's unique situation. She is passionate about serving seniors, building lasting relationships, and ensuring every client feels informed and supported.

When she's not helping Medicare clients, Susan is actively involved in the New Braunfels and San Antonio communities, partnering with local senior resources and providing educational workshops designed to simplify Medicare.

"You won't be losin' or be confusion' when you're choosin' Susan"

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My Google Reviews

56 Total Reviews   (5.0 )

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Scott Butler
September 8, 2026

Susan is a wealth of information and great to work with!

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Eugene Edmunds
September 8, 2026

Every question that I asked her she answered perfectly where I can understand it she gave me information that I needed to get from my bank she also told me about a AVS form that I need to look up and fill out overall it was a really good conversation

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Nancy E. Clauss
September 3, 2026

You can count on Susan and Miriam for your Medicare Insurance needs. Always there to help me. Thank you!

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Katherine Ratcliff
August 26, 2026

My husband and I met with Susan to obtain Medigap insurance. She was very helpful in going through the providers and their costs so that we could choose what the best fit was for us. I would certainly recommend her to anyone needing that guidance and knowledge through the Medicare process.

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Larry Ratcliff
August 26, 2026

Susan was very informative and very knowledgeable about all of the Medicare plans and the process.