Susan Shimp, Medicare Insurance Agent

About Me

Susan Shimp is the founder of Signature Senior Advisors and has been helping Medicare beneficiaries navigate their healthcare options since 2015. Based in New Braunfels and serving clients throughout Texas and multiple other states, Susan specializes in Medicare Advantage, Medicare Supplement, Part D Prescription Drug Plans, and retirement healthcare planning.

Known for her education-first approach, Susan believes Medicare shouldn't be confusing or overwhelming. She takes the time to explain options in plain English, helping clients make confident decisions based on their doctors, prescriptions, budget, and healthcare needs.

Over the years, Susan has helped more than 1,200 Medicare beneficiaries understand their coverage and receive ongoing support long after enrollment. Her clients appreciate having a local, accessible advisor who answers the phone, returns calls, and remains available year-round for questions, plan reviews, and customer service needs.

As an independent Medicare advisor, Susan works with multiple insurance carriers, allowing her to compare plans and focus on finding solutions that fit each client's unique situation. She is passionate about serving seniors, building lasting relationships, and ensuring every client feels informed and supported.

When she's not helping Medicare clients, Susan is actively involved in the New Braunfels and San Antonio communities, partnering with local senior resources and providing educational workshops designed to simplify Medicare.

"You won't be losin' or be confusion' when you're choosin' Susan"

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My Google Reviews

63 Total Reviews   (5.0 )

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Dorothy Dent
October 3, 2026

Very prepared and efficient!

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Melodie rich
October 3, 2026

She’s great! Still waiting I believe she’s gathering additional information

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Christie Smith
October 3, 2026

Susan has been helping me for a few years. She guides me through the health insurance information with great expertise, kindness, and professionalism. I have recommended her to several friends. Don't try to figure this out yourself! Go with Susan and you will not regret it. She will take care of you!

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Melvina Turner
October 3, 2026

Susan takes care of both me and my husband and has for several years. She is extremely knowledgeable, informative, and keeps up with all things Medicare. I highly recommend her as your Medicare professional!

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Debbie Renteria
October 2, 2026

Always friendly and knowledgeable. Great service.