Shane Thomas, Medicare Insurance Broker
Shane Thomas
Integrity Health Advisors
Medicare Broker Licensed in CO, AL, AR, AZ, CA, CT, FL, GA, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI, WV and WY
18+ Years of Experience
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Centennial, CO
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About Me
Hi! My name is Shane, and I am your dedicated Medicare consultant and agent. My focus is on Medicare, and I am committed to assisting you in finding the most suitable plan that aligns with your unique needs and budgetary constraints. I will tackle the challenge of sifting through plans from nationally and locally recognized companies, so you don't have to. What's more, my services are entirely free! Reach out to me today to explore your Medicare insurance options and be sure to mention that you discovered me on Medicare Agents Hub!
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My Google Reviews
443 Total Reviews (5.0 )
May 28, 2026
I couldn't have navigated the complexities of the medicare system without the assistance of Jenna. She was so patient with me and didn't rush me at all.
May 27, 2026
Jenna is amazing! I was originally feeling overwhelmed with obtaining Medicare. Jenna was so patient and found several of the best options for me to choose from. She was knowledgeable and so kind and with me every step of the way, keeping in touch and answering any questions I had. After I received confirmation of my Medicare plan and acceptance, Jenna let me know she will be with me each year for enrollment period. What a relief to have such a personal, caring professional in my corner. Thank you so much, Jenna!
May 12, 2026
Jenna Padilla is the best. She not only is very knowledgeable about Medicare and all options, she makes the whole process simple and pleasant. There is no worrying, or agonizing, because Jenna takes matters into her own hands. She explains everything thoroughly without hesitation, returns calls and emails promptly, and helps throughout the whole process. It's about as easy as pushing a button.
April 23, 2026
Jenna Padilla was my agent who assisted me in signing up for Medicare and selecting a Supplement Insurance. She was very knowledge, professional and answered all of my questions. The process was very easy with her assistance. Thank you!
April 14, 2026
I’m so grateful for the support I received from Clara. She helped me find the right medical and dental insurance plans and made sure I understood all my options. What stood out most was how available she always was—any time I had a question, she was right there to help. Her guidance made the whole process easy and stress-free. I couldn’t have asked for a better experience.
Q&A with Shane Thomas
Does Medicare have a deductible?
Answer: Medicare Part B does have an annual deductible of $283, and Part D Prescription plans can only charge a maximum deductible amount of $615.
How do I handle billing issues if something is wrong on a Medicare statement?
Answer: Generally speaking, Medicare.gov will be the best place to handle any billing issues - they have a chat feature on the website and a phone number you can call to resolve issues.
Can you describe a time when you helped a client navigate a complex Medicare issue?
Answer: The timing of this question could not have been better. Just yesterday (5/27), we received a call from a client who was overwhelmed, confused, and in urgent need of guidance after unexpectedly losing his health plan coverage.
We immediately stepped in to assess the situation and determine the best path forward. After doing extensive research into his coverage history, medications, providers, and current healthcare needs, we uncovered the issue: he had previously been enrolled in a DSNP plan but lost eligibility after his Medicaid coverage became inactive. As a result, he was disenrolled from his plan and left with only Medicare Parts A & B and a standalone PDP plan.
At the same time, he and his social worker were actively working to restore his Medicaid eligibility. Knowing how critical timing was, we quickly gathered all the necessary information, including his 12 medications, provider network needs, and the fact that he was receiving dialysis treatments. From there, we identified a plan that would properly support his healthcare needs and moved immediately to get him enrolled.
Because technology was a challenge for him, we didn’t stop there. Within a few hours, we personally drove to his residence to meet with him face-to-face and assist him through the enrollment process to ensure everything was completed correctly and without added stress.
The client was extremely grateful for how quickly we responded and for the personal attention and care we provided during such a difficult situation. We also reassured him that we will continue monitoring his Medicaid status and help transition him back into a DSNP plan once his Medicaid becomes active again.
This is exactly why we do what we do — helping clients navigate complex Medicare situations and stepping in when they need an advocate the most.
With the supplements being so expensive in climbing in price every year, what is your take on hospital indemnity policies added with advantage policies?
Answer: Sorry to be vague, but this depends on different factors. IF you are in say CO, and between the ages of 65-70 one could move off a Supplement during Annual Enrollment Period to a MAPD and A hospital Indemnity. This age range is important as a Hospital Indemnity is guarantee issue at this age range. Of course factors such as your health, network of docs, all needed to be factored in before blanketly saying one is better than another. We are here to help dig into your specific needs. Set an appt and lets talk about it.
My doctor wants me to use a smartphone app for medication management and adherence. Are there any Medicare programs that support this type of digital health solution?
Answer: Original Medicare itself does not pay for any standalone medication reminder apps. If you have a Medicare Advantage plan, the carrier could have an app or a feature in the member portal to help you with medication management.