Chris Bell, Medicare Insurance Broker
About Me
Hi, my name is Chris and I am your local Medicare insurance agent. Medicare is my specialty and I am dedicated to helping you find the best plan that fits your specific needs and budget. I will take on the task of searching through plans from nationally and locally recognized companies so that you don't have to. Best of all, my services come at no cost to you. Get in touch with me today to explore your Medicare insurance options. Be sure to mention that you found me on Medicare Agents Hub!
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Q&A with Chris Bell
Why do some clients ignore your advice and end up in bad Medicare plans-what makes them resistant?
Answer: Some clients only want the absolute cheapest thing. Even when showing a different plan might be a few dollars more. No one cares about customer service until they have an issue. Most people think they are immune to the max out of pocket on plans until a surgery is needed.
We can advise but when people say we are only out for money or they have friends that have a different plan that say it better without actually comparing.
An agent asked me to sign a scope of appointment for before we could discuss my Medicare insurance or part D plan. What is an SOA? Is this normal? Are call centers exempt from this practice?
Answer: Yes this is a normal part of helping seniors. In fact this shows that the agent is doing their job the correct way.
The soa is just a form that says they are not medicare, are a licensed agent, and that you do not have to sign up for a plan it just gives the agent the ability to present plan options that you agree to in advance of the meeting.
A call center is not exempt but they typically read a verbal one that is recorded. Since you can into them they are exempt from the 48 hours wait a local field agent would need.
I hope this helps answer your question.
