Austin Clifton, Medicare Insurance Agent

About Me

I’m Austin Clifton, owner of Clifton Insurance Agency, an independent insurance agency based in Mattawan, Michigan. I help individuals and families throughout Southwest Michigan and beyond understand their Medicare options and make confident decisions about their coverage.

As an independent Medicare agent, I work with multiple major insurance carriers rather than representing just one company. My goal is to help you compare your options based on what matters most to you—including your doctors, prescriptions, healthcare needs, budget, and preferred benefits.

I believe Medicare should be explained in plain English, without pressure. Whether you’re turning 65, retiring, moving, losing employer coverage, receiving Extra Help or Medicaid, or simply want an annual review of your current Medicare plan, I’m here to help you understand your options.

My relationship with clients doesn’t end after enrollment. I stay available throughout the year to answer questions, provide Medicare updates, and help clients review their coverage as their needs and available plans change.

Clifton Insurance Agency offers phone, virtual, and in-person appointments, including in-home meetings when appropriate. I regularly serve clients throughout the Kalamazoo, Portage, Mattawan, Grand Rapids, and Lansing areas.

When you work with me, my goal is simple: provide straightforward Medicare guidance, help you understand your choices, and be a local insurance resource you can rely on for years to come.

Get in touch with Austin using this form

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My Google Reviews

3 Total Reviews   (5.0 )

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Teena Whitney
October 8, 2026

Used this agency for a few years now and my agent Austin has never steered me wrong. He goes beyond my expectations to cover everything I need. Highly recommend.

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Megan Granke
October 2, 2026

Austin is awesome. He answers all my questions and concerns. A caring person and thoughtful too!!

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Jo Aalderink
October 1, 2026

I love talking with Austin. He's like talking with family.

Q&A with Austin Clifton

I hear about these OTC cards all the time. How much are they worth and how do I get one?

Answer: Some Medicare Advantage (Part C) plans offer over-the-counter (OTC) benefits, while others do not. Certain OTC benefits may only be available to members who meet specific eligibility requirements, such as having qualifying chronic conditions or meeting state Medicaid eligibility criteria.

To find out if you qualify for an OTC benefit or if your current plan already includes one, reach out to your Medicare agent. They can help you review your benefits and understand what may be available to you.

What are the reasons why I should work with a Medicare agent?

Answer: Working with a Medicare agent means having someone on your team who specializes in Medicare coverage. Medicare can sometimes feel overwhelming, and plans and benefits can change from year to year. My job is to make Medicare simple and easier to understand, so you know what you're getting and can feel confident in the decisions you make.

The relationship doesn't end after enrollment, either. Ongoing support throughout the year, annual plan reviews, and access to a local resource when questions come up are just a few more reasons to keep your Medicare agent's phone number saved in your phone.